Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Lauro

Macomb,MI

Summary

Dynamic business professional with a proven track record of excelling in sales performance tracking and customer engagement. Skilled in negotiation and analytical thinking, I consistently exceed targets while fostering strong client relationships and leveraging market research to drive strategic purchasing decisions.

Overview

5
5
years of professional experience

Work History

Sales Associate / Purchasing Agent

The Macomb Group Inc.
Sterling Heights, MI
07.2021 - Current
  • Tracked sales performance metrics to identify trends in market place.
  • Worked with fellow sales team members to achieve group targets.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Processed credit card transactions quickly and securely.
  • Developed trusting relationships with customers by making personal connections.
  • Researched and evaluated suppliers based on price, quality, selection, service, support, availability, reliability and payment terms.

Underwriter

United Wholesale Mortgage
Pontiac, MI
11.2020 - 07.2021
  • Determined appropriate loan structure based on customer needs, company policy and regulatory guidelines.
  • Monitored loan portfolio performance to identify and mitigate potential risks.
  • Resolved discrepancies between customer documentation and internal records.
  • Used data analytics and pricing tools to price policies and
  • Utilized underwriting software to determine loan risk and make approval decisions.
  • Trained junior underwriters and support staff in underwriting processes and policies.
  • Analyzed financial information including income, assets, liabilities and credit history of applicants.
  • Negotiated coverage, policy pricing and service delivery during meetings with customers, agents, or brokers.

Bank Teller

Comerica Bank
Rochester Hills, MI
01.2020 - 11.2020
  • Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
  • Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.
  • Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
  • Participated in weekly training sessions to stay abreast of changes in banking regulations.

Education

BBA - Finance

Walsh College
Troy, MI
01-2020

Associates - General Studies

Macomb Community College
Warren, MI
01-2018

Skills

  • Sales performance tracking
  • Customer engagement
  • Product knowledge
  • Transaction processing
  • Negotiation skills
  • Time management abilities
  • Market research
  • Team collaboration
  • Analytical thinking

Timeline

Sales Associate / Purchasing Agent

The Macomb Group Inc.
07.2021 - Current

Underwriter

United Wholesale Mortgage
11.2020 - 07.2021

Bank Teller

Comerica Bank
01.2020 - 11.2020

BBA - Finance

Walsh College

Associates - General Studies

Macomb Community College

Similar Profiles

CREATE PROFILE
Joseph Lauro