Joseph Lawton
Kenosha,WI
Summary
Knowledgeable Site Manager with solid background in managing warehouse operations effectively. Demonstrated ability to oversee daily procedures and ensure project timelines are met, contributing to successful project completions. Proven track record of utilizing strong leadership and organizational skills to foster team collaboration and maintain high standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Site Manager
Capstone Logistics LLC
Kenosha, WI
06.2024 - Current
- Manage a team of 25 employees, ensuring alignment with organizational goals and objectives.
- Monitor warehouse performance data and quality standards to identify opportunities for improvement.
- Running site with safety and efficiency as priorities.
- Daily communications with associates on service levels, accountability, pay, and performance.
- Audit of daily labor and billing reports.
- Ensure customer needs are met on a daily basis.
- Document and resolve any customer service or associate issues.
- Assist in managing Site and Departmental budget.
- Interview, hire, and train new associates.
- Supervise timely and accurate data entry for all services performed.
- Complete daily closeout, including cash balancing, data upload, and payroll record administration according to Capstone policies and standard operating procedures.
Supervisor
Capstone Logistics LLC
Kenosha, WI
06.2020 - 06.2024
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Operated warehouse material handling equipment correctly to move loads.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Conducted regular reviews of operations and identified areas for improvement.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Breakdown Specialist
Capstone Logistics LLC
Kenosha, WI
01.2019 - 06.2020
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Worked safely around moving machinery.
- Checked packages and merchandise for damage and notified vendors.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, lifting devices, or other transport vehicles
- Consistently lifted materials weighing as much as 100+ pounds.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
Education
High School Diploma -
Indian Trail Academy
Kenosha, WI06-2018
Skills
- Operations Management
- Strategic Planning
- KPI Proficiency
- Training and Mentoring
- Expectation Setting
- Complex Problem-Solving
- Goal-Oriented
- Effective Communication
- Warehouse Logistics
Accomplishments
- Analyzed operational inefficiencies and executed corrective measures to recover a $48,000 profit deficit within six months of site management.
- Increased partner UQ management score from 6/10 to 9/10 since becoming Site Manager.
- Enhanced operational efficiency by increasing retention rate by 12% while consistently maintaining a rate of 90% post-promotion to site management.
- Increased quarterly audit score from 72% to 91% since becoming Site Manager.
Certification
- Stand-Up Forklift Certified
- Sit-Down Forklift Certified
- Clamp Truck Certified
- Reach Truck Certified
- Slip Machine Certified
- Single-fork Pallet Jack Certified
- Double-fork Pallet Jack Certified
Timeline
Site Manager
Capstone Logistics LLC
06.2024 - Current
Supervisor
Capstone Logistics LLC
06.2020 - 06.2024
Breakdown Specialist
Capstone Logistics LLC
01.2019 - 06.2020
High School Diploma -
Indian Trail Academy