Joseph Lazazzaro
Belford,NJ
Summary
Proven Operations Manager with a track record of driving significant efficiency improvements at O2Safe Solutions. Skilled in Workflow Optimization and adept at Staff Management, I've successfully increased profits by streamlining operations and fostering a culture of continuous improvement. Expert in leveraging customer service excellence and operational oversight to achieve and surpass business goals. Seasoned Operations Manager and talented leader with 15 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
15
15
years of professional experience
Work History
Operations Manager
O2Safe Solutions
08.2021 - Current
- Introduced new methods, practices, and systems to reduce turnaround time.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Devised processes to boost long-term business success and increase profit levels.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Increased profit by streamlining operations.
- Developed and maintained relationships with external vendors and suppliers.
- Developed and implemented strategies to maximize customer satisfaction.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reduced operational risks while organizing data to forecast performance trends.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Operations Manager
Quality Medical Group Inc.
01.2010 - 08.2021
- Introduced new methods, practices, and systems to reduce turnaround time.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Developed and maintained relationships with external vendors and suppliers.
- Increased profit by streamlining operations.
- Analyzed and reported on key performance metrics to senior management.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and implemented strategies to maximize customer satisfaction.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Reported issues to higher management with great detail.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
A++ - Computer Technical Support
Katharine Gibbs School
Piscataway, NJ07.2002
High School Diploma -
Middletown High School North
Middletown, NJ07.2000
Skills
- Workflow Optimization
- Production
- Document Control
- Contract Management
- Maintenance Planning
- Customer Service
- Risk Management
- Operations Oversight
- Logistics Management
- Staff Management
- Warehouse Operations
- Goal Setting
- Continuous improvements
Timeline
Operations Manager
O2Safe Solutions
08.2021 - Current
Operations Manager
Quality Medical Group Inc.
01.2010 - 08.2021
A++ - Computer Technical Support
Katharine Gibbs School
High School Diploma -
Middletown High School North
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