Joseph Leaks
Houston,TX
Summary
Results-driven professional with proven experience in quality assurance, materials handling, and warehouse organization. Committed to implementing quality measures that enhance product consistency and operational efficiency.
Adaptable professional skilled in forklift operation, shipping, and materials handling. Recognized for maintaining high-quality standards and streamlining warehouse operations to achieve efficient inventory management and timely deliveries.
Overview
10
10
years of professional experience
Work History
Quality Assurance
BeneLynk
02.2022 - Current
- Upheld company standards for quality assurance while completing assigned tasks within set deadline
- Actively participated in quality assurance audits ensuring that company standards met applicable regulations.
- Implemented quality assurance measures that led to improved product consistency.
- Led quality assurance efforts, maintaining high standards for all products and services.
- Participated in quality assurance, quality control and quality improvement programs.
Delivery Associate
Specs Warehouse
01.2021 - 02.2022
- Coordinated timely deliveries to ensure customer satisfaction and operational efficiency.
- Optimized route planning using GPS technology to minimize delivery times.
- Maintained accurate inventory records and managed stock levels effectively.
- Resolved customer inquiries promptly, improving service quality and client relations.
- Collaborated with warehouse staff to streamline loading and unloading processes.
- Delivered packages to customer doorsteps and business offices.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Developed strong relationships with regular clients, personalizing interactions to enhance overall experience.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
Material Handler/Forklift Operator
Cohen Industrial
03.2016 - 12.2019
- Operated forklifts and pallet jacks to transport materials efficiently within warehouse.
- Loaded and unloaded delivery trucks, ensuring accurate inventory management.
- Organized storage areas to optimize space utilization and improve accessibility.
- Inspected incoming materials for quality assurance and compliance with specifications.
- Implemented safety protocols, reducing workplace accidents by promoting best practices.
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Used hand-held scanners and physical logs to accurately track item movements.
Education
High School Diploma -
Jack Yates H.S
Houston, TXSkills
- Quality assurance standards
- Forklift operation
- Warehouse organization
- Truck loading and unloading
- Problem-solving
- Shipping and receiving
- Materials handling
Languages
English
Timeline
Quality Assurance
BeneLynk
02.2022 - Current
Delivery Associate
Specs Warehouse
01.2021 - 02.2022
Material Handler/Forklift Operator
Cohen Industrial
03.2016 - 12.2019
High School Diploma -
Jack Yates H.S