Joseph Leana
Budd Lake,NJ
Summary
Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with several years of experience building community and developing social skills through incremental therapeutic techniques.
Overview
9
9
years of professional experience
Work History
Tier 1 Support Coordinator
Verrex
12.2021 - Current
- Coordinate with clients for service appointments
- Dispatch technicians and provide work orders
- Generate cost proposals for for clients.
Field Technician
Safari Telecom
01.2019 - 02.2021
- Contracted by PGA to travel all season to events/tournaments
- Run/Terminate Fiber Cables
- Install Data Racks throughout the golf course
- Monitor and fix fiber connections
- Set up wireless wifi/5G routers and access points throughout the golf course
- Trench and bury cables on golf course
Low Voltage Technician/AV Technician
API Systems Inc
12.2015 - 01.2019
- Contracted by Verizon to work in the Basking Ridge Location
- Contracted by PGA to travel and work at PGA Events/Tournaments
- Run/Terminate Cat5/Cat6 data cables
- Run/Terminate Fiber cables
- Run/Terminate Coax cables
- Assist Verrizon workers in setting up PC and installing their desired OS
- Mount and install TV/Audio equipment throughout the Verizon building.
Inventory Specialist
Best Buy
12.2014 - 12.2015
- Greet and assist customers
- Fulfill online and in store orders
- Reset store displays, and planograms
- Install TV/Audio systems inside the store.
Education
Degree - Exercise Science/Computer Science
County College of Morris Randolph
High School Diploma -
Morris Knolls High School
Rockaway, NJ06.2011
Skills
- 20 years of experience operating/installing Mac/Windows/Linux: Professionally and recreationally
- Fiber and Data cable handling:
- Mounting and Installing TV's:
- Proficient in
- Microsoft Office
- Cat 5/6, Fiber, Coax, speaker wire
- 5 years of experience
- Data Analysis
- Effective Communication
- Training and Development
- Cross-functional Collaboration
- Resourcefulness
- Adaptability
Timeline
Tier 1 Support Coordinator
Verrex
12.2021 - Current
Field Technician
Safari Telecom
01.2019 - 02.2021
Low Voltage Technician/AV Technician
API Systems Inc
12.2015 - 01.2019
Inventory Specialist
Best Buy
12.2014 - 12.2015
Degree - Exercise Science/Computer Science
County College of Morris Randolph
High School Diploma -
Morris Knolls High School
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