Joseph leblanc
Fort Lauderdale
Summary
Dynamic project manager with extensive experience in customer relationship management. Known for building strong partnerships and effectively resolving conflicts, while coordinating projects to meet client expectations and ensuring compliance with regulations. Results-driven project manager with a proven track record in procurement management and budget development. Skilled in conflict resolution and quality inspection, ensuring projects are completed on time and within budget.
Overview
8
8
years of professional experience
Work History
Project manager /Salesperson
Triton Renovations
Port Charlotte
10.2022 - Current
- Led project planning meetings to align team objectives and timelines.
- Coordinated subcontractor schedules to ensure timely project completion.
- Developed project scopes and budgets based on client requirements and specifications.
- Managed procurement of materials to support renovation projects effectively.
- Monitored project progress and adjusted plans as necessary to meet deadlines.
- Built and established strong partnerships with teams, vendors and contractors.
- Conducted periodic inspections of job sites for quality and progress.
- Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
- Educated customers about products and services offered by the company.
- Provided personalized service to build relationships with customers.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
Production Manager
Mr. Jones Night club
Miami
08.2020 - 10.2022
- Managed daily operations of nightclub production and events.
- Supervised staff to ensure smooth event execution and guest satisfaction.
- Coordinated logistics for sound, lighting, and stage setup for performances.
- Developed schedules for production staff and event timelines.
- Trained new employees on safety procedures and operational standards.
- Maintained inventory of production equipment and supplies for events.
- Collaborated with artists and vendors to fulfill technical requirements.
- Reviewed production orders, schedules, delivery dates, and inventory levels to determine product availability.
- Conducted regular meetings with staff to discuss progress and address any issues or concerns.
- Trained new employees on proper use of equipment, safety procedures, and job functions.
- Analyzed production processes to identify areas for improvement in efficiency and cost savings.
- Ensured that all safety policies and regulations were followed in accordance with company standards.
- Resolved conflicts among personnel within the department when necessary.
Assistant Manager
Decks and Docks
Fort Lauderdale
12.2017 - 08.2020
- Assisted customers in selection of products and services.
- Maintained knowledge of current promotions and sales events.
- Helped customers find specific products, answered questions, and offered product advice.
- Monitored inventory levels to ensure product availability for customers.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Provided accurate information about products, prices and services.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Operated forklifts to transport materials across warehouse floors efficiently.
- Conducted regular inspections on forklift equipment for safety compliance.
- Followed safety protocols to ensure a secure work environment for all staff.
- Assisted in training new operators on safe forklift handling procedures.
- Maintained current forklift training and certification as required by company policies.
- Ensured safety procedures were followed when operating forklifts.
- Followed standard work instructions accurately when picking, sorting, staging and scanning products.
- Inspected lifts before use to prevent damage to goods.
Education
Some College (No Degree) - Criminal Justice
Valencia College
Orlando, FLSkills
- Project management
- Procurement management
- Quality inspection
- Budget development
- Compliance regulation
- Production coordination
- Customer relationship management
- Conflict resolution
- Inventory management
- Problem solving
- Contract negotiation expertise
- Conflict management
References
References available upon request.
Timeline
Project manager /Salesperson
Triton Renovations
10.2022 - Current
Production Manager
Mr. Jones Night club
08.2020 - 10.2022
Assistant Manager
Decks and Docks
12.2017 - 08.2020
Some College (No Degree) - Criminal Justice
Valencia College