Joseph Ledford
Mount Dora
Summary
Dedicated production professional with extensive experience in implementing process improvements and ensuring adherence to quality standards. Known for strong communication and collaboration skills, contributing to consistently meeting every deadline and objective.
Overview
12
12
years of professional experience
Work History
Mold Technician
Aero Electronics
Titusville, FL
09.2025 - 01.2026
- Operated molding machines to produce high-quality electronic components.
- Monitored production processes to ensure adherence to safety standards and quality control measures.
- Assisted in troubleshooting equipment malfunctions, enhancing operational efficiency.
- Maintained accurate inventory records of raw materials and finished products.
- Collaborated with team members to improve workflow and reduce downtime.
- Followed standard operating procedures for mold setup and operation, minimizing defects.
- Worked closely with Quality Control personnel to address any defects found in molded parts, implementing corrective actions to prevent future occurrences.
- Streamlined workflow by maintaining an organized and clean work environment for maximum productivity.
- Increased overall efficiency through proper documentation of mold repairs and modifications.
Installation Technician
Signature Chandeliers
Mount Dora FL
11.2024 - 07.2025
- Assembled and installed chandelier fixtures in residential and commercial settings.
- Collaborated with team members to ensure timely project completion and customer satisfaction.
- Conducted quality checks on installations for safety and adherence to standards.
- Assisted in troubleshooting lighting issues, providing effective solutions on-site.
- Maintained tools and equipment, ensuring readiness for installation tasks.
Production Manager
J & H Mirror and Glass
Groveland, FL
03.2020 - 03.2024
- Oversaw daily production activities to ensure efficiency and adherence to quality standards.
- Implemented process improvements that increased operational productivity and reduced waste.
- Coordinated cross-functional teams to align production schedules with supply chain logistics.
- Trained and mentored staff on best practices for manufacturing processes and safety protocols.
- Managed inventory levels, ensuring timely replenishment of materials while minimizing excess stock.
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
- Partnered with leadership on recruiting, hiring and coaching production personnel.
Installation Technician
Legacy Glass & Supply
Sanford, FL
08.2013 - 03.2020
- Learned and followed industry safety protocols during installations and maintenance activities.
- Communicated effectively with clients to understand their needs and preferences for installations.
- Updated inventory records of materials used for projects, supporting stock management efforts.
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Completed installations within deadlines, adhering to company policies and safety guidelines.
- Enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.
- Provided excellent customer service, addressing questions and concerns during the installation process.
- Scheduled and performed maintenance, repair and upgrades of existing equipment and systems.
- Proactively resolved conflicts with clients when needed, ensuring all parties were satisfied with the final installation outcomes.
- Reduced service callbacks by ensuring accurate installations and proper equipment testing.
- Contributed to company growth by identifying potential upselling opportunities during site visits, generating additional revenue streams.
- Increased efficiency by maintaining thorough documentation of installed systems and equipment configurations.
- Consistently met or exceeded performance metrics, showcasing dedication to quality workmanship and professionalism.
Education
High School Diploma -
Apopka High School
Apopka, FL05-2013
Skills
- Strong communication skills
- Safety measures
- Continuous improvement mindset
- Accurate records
- Conflict resolution
- Quality control standards
- Troubleshooting
- Precision measurement
- Teamwork and collaboration
- Problem-solving
Timeline
Mold Technician
Aero Electronics
09.2025 - 01.2026
Installation Technician
Signature Chandeliers
11.2024 - 07.2025
Production Manager
J & H Mirror and Glass
03.2020 - 03.2024
Installation Technician
Legacy Glass & Supply
08.2013 - 03.2020
High School Diploma -
Apopka High School