Joseph Leon

• Enhanced customer satisfaction by providing efficient and personalized beverage preparation.
• Streamlined workflow for barista team members by implementing effective task delegation.
• Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
• Collaborated with the management team to develop innovative beverage recipes, increasing sales and customer satisfaction.

Prepare and submit sample prototypes while ensuring accurate preparation for shipment.

Perform product stability testing ie Appearance, Color, Odor, pH, viscosity, density and analytical analysis as required based on formulation needs.

Alerts formulation team when corrective action is needed.

Maintain an accurate inventory of development and approved raw materials.

Perform general laboratory duties as requested and maintain accuracy of notebooks records equipment logs and raw material files.

• Improved product quality by conducting thorough inspections and identifying defects in the manufacturing process.
• Provided training on quality assurance best practices for new employees, fostering a culture of excellence within the organization.
• Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
• Collaborated with cross-functional teams to develop comprehensive quality control strategies, ensuring optimal product performance.
• Ensured timely resolution of non-conformance issues by effectively communicating findings to relevant departments and recommending corrective actions.