Joseph Leonardo
Training and Development Professional specializing in employee onboarding and project management. Designed and facilitated enterprise-level onboarding and training initiatives, enhancing technology adoption and driving organizational change. Focused on developing engaging learning content and managing cross-functional projects to improve employee performance and achieve business objectives.
Work History
SR IT Project Manager
2 Years 11 Months• Lead enterprise onboarding and technology orientation for new partners, ensuring successful adoption of workplace technologies, security standards, and business processes.
• Design and facilitate instructor-led training sessions on Microsoft 365, Microsoft Teams, and digital collaboration tools for new employees and cross-functional partners.
• Developed training materials and documentation to enhance learner engagement and streamline onboarding process.
• Partnered with HR, cybersecurity, communications, and business leaders to refine employee onboarding experience.
• Led Agile ceremonies including sprint planning, retrospectives, backlog refinement, and stakeholder reviews across global teams.
• Coordinated cross-functional initiatives to support compliance and technology adoption, ensuring employee readiness.
IT Project Manager
5 Years 5 Months• Managed cross-functional projects involving HR, communications, executive leadership, and IT to improve employee adoption of new technologies.
• Partnered with senior executives and C-suite stakeholders to support organizational change initiatives and technology implementations.
• Developed technical training materials, quick reference guides, and learning documentation to facilitate enterprise technology rollouts.
• Led cross-functional projects with HR, communications, executive leadership, and IT to enhance employee adoption of new technologies.
• Collaborated with senior executives and C-suite stakeholders to drive organizational change initiatives and technology implementations.
• Designed and delivered onboarding programs for hundreds of interns, early career hires, and experienced employees throughout North America.
• Continuously evaluated onboarding programs and training content to improve employee engagement and learning outcomes.
Communications Specialist
1 Year 8 Months• Developed communication and training strategies for multiple retail locations, enhancing team alignment and operational effectiveness.
• Produced instructional materials and process documentation to facilitate technology adoption and ensure operational consistency.
• Mentored new employees and junior specialists, coaching on communications and systems to strengthen team capabilities and knowledge.
Developed communication and training strategies supporting multiple retail locations.
Education
Master of Science - Communications
Bachelor of Science - Film And Video Production
Associate of Applied Science - Visual Communication
Skills
Accomplishments
• Led onboarding and training initiatives for hundreds of interns, new graduates, contractors, and experienced hires across North America.
• Delivered instructor-led workshops on enterprise technologies including Microsoft Teams and Microsoft 365.
• Partnered with executive leadership and cross-functional stakeholders to improve employee onboarding and technology adoption.
• Managed enterprise IT initiatives supporting hybrid collaboration and organizational change.
• Developed technical documentation and learning resources that improved employee productivity and reduced support needs.