Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Lesch

NORWALK,OH

Summary

Quality-driven Department Supervisor adept at providing excellent customer service and providing employees clear guidelines and responsibilities. Practiced in customer sales, store opening and closing procedures and operational improvements. Strong experience of supervising in a large retail environment.

Overview

27
27
years of professional experience

Work History

Department Supervisor

Lowes Home Improvment
03.2011 - Current
  • Enhanced department efficiency by streamlining processes and implementing new strategies.
  • Reduced employee turnover rate through effective communication, regular feedback, and fostering a positive work environment.
  • Increased customer satisfaction by addressing concerns promptly and implementing improvements based on feedback.
  • Achieved consistent on-time completion of projects by effectively delegating tasks and setting clear expectations for team members.
  • Trained new employees on overall company and department-specific policies and procedures.
  • Maintained stock of items, cleanliness, organization and provided excellent customer service.

Bookkeeper

O'briens Carpet Gallery
01.1997 - Current
  • Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
  • Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
  • Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
  • Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.

Education

Associate of Applied Science -

Terra State Community College
Fremont, OH
06.2001

High School Diploma -

Saint Paul High School
Norwalk, OH
06.1997

Skills

  • POS Systems Operations
  • Process and Procedure Development
  • Growth Planning
  • Stock Management
  • Leadership Skills
  • Stockroom Organization
  • Receiving Oversight
  • Inventory Management
  • Customer Service
  • Staff Supervision
  • Problem Solving
  • Staff Training

Timeline

Department Supervisor

Lowes Home Improvment
03.2011 - Current

Bookkeeper

O'briens Carpet Gallery
01.1997 - Current

Associate of Applied Science -

Terra State Community College

High School Diploma -

Saint Paul High School

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Joseph Lesch