Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Generic

Joseph Levasseur

Pennsburg,PA

Summary

Experienced server and bartender in the restaurant industry across a wide array of dining establishments.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Server/Bartender/Manager

RED-FIN BLUES
07.2021 - 11.2023
  • Catered to large and private events
  • Prepared food for all events
  • Provided an energetic and engaging environment for customers
  • Demonstrated leadership skills through interviewing and training new staff
  • Provided excellent customer service while under pressure to meet the demands in the restaurant industry
  • Kept the inventory well-stocked by anticipating demand based on seasonality and local events
  • Promoted and advertised for the company and developed regular clientele throughout the city of Pittsburgh
  • Organized schedules
  • Kept track of employees’ hours
  • Recorded payroll data
  • Food orders/Inventory/Vendors
  • Supervised daily shift operations
  • Ensured all end of day cash outs are correctly completed.

Manager/Bartender

VICTOR’S CAFÉ
09.2011 - 07.2019
  • Prepared and maintained inventory to meet customer needs and demands
  • Provided an energetic and engaging environment for customers and guests in a lounge setting
  • Handled credit card and cash transactions for our guests
  • Organized and maintained liquor inventory.

Manager/Server/Bartender

BUFFALO WILD WINGS
07.2008 - 02.2010
  • Trained incoming servers and bartenders to meet the restaurant standards
  • Excelled as the lead bartender for 12 consecutive months
  • Trained staff members on suggestive selling for higher quality beer and liquor
  • Assisted with marketing to increase revenue and restaurant standards
  • Coordinated daily front- and back-of-house restaurant operations
  • Controlled operational costs and identifying ways to cut waste
  • Appraised staff performance
  • Interviewed/recruited new employees
  • Followed corporate policies.

Administrator/Bartender

LE BEC-FIN
09.2004 - 07.2006
  • Provided five-star quality fine dining services to customers and guests
  • Proficient in table presentation and passionate personal service
  • Answered incoming phone calls from high-end customers making dining reservations
  • Consulted with customers to resolve payments and any order discrepancies.

Server

MCCORMICK & SCHMICKS
11.2002 - 08.2004
  • Demonstrated ability to work accurately and efficiently in a fast-paced environment
  • Demonstrated extensive knowledge of various types of seafood and wine
  • Mastered the required up-selling techniques to maximize personal and company revenue
  • Established my own clientele of loyal consistent customers.

Education

BS HealthCare Service Management/Information Systems

THOMAS JEFFERSON UNIVERSITY
Philadelphia, PA
12.2015

Skills

  • Open Table Reservations
  • Toast
  • Aloha
  • Micros
  • Squall
  • Apple Software
  • Accounting
  • Finance
  • Problem-solving skills
  • Leadership
  • Managerial Skills

Accomplishments

Server of the month

Promoted to x in only x months

Affiliations

Not sure

Certification

Certified in bartending

Timeline

Server/Bartender/Manager

RED-FIN BLUES
07.2021 - 11.2023

Manager/Bartender

VICTOR’S CAFÉ
09.2011 - 07.2019

Manager/Server/Bartender

BUFFALO WILD WINGS
07.2008 - 02.2010

Administrator/Bartender

LE BEC-FIN
09.2004 - 07.2006

Server

MCCORMICK & SCHMICKS
11.2002 - 08.2004

BS HealthCare Service Management/Information Systems

THOMAS JEFFERSON UNIVERSITY

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Joseph Levasseur