Joseph Levasseur
Pennsburg,PA
Summary
Experienced server and bartender in the restaurant industry across a wide array of dining establishments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Server/Bartender/Manager
RED-FIN BLUES
Pittsburgh
07.2021 - 11.2023
- Catered to large and private events
- Prepared food for all events
- Provided an energetic and engaging environment for customers
- Demonstrated leadership skills through interviewing and training new staff
- Provided excellent customer service while under pressure to meet the demands in the restaurant industry
- Kept the inventory well-stocked by anticipating demand based on seasonality and local events
- Promoted and advertised for the company and developed regular clientele throughout the city of Pittsburgh
- Organized schedules
- Kept track of employees’ hours
- Recorded payroll data
- Food orders/Inventory/Vendors
- Supervised daily shift operations
- Ensured all end of day cash outs are correctly completed.
Manager/Bartender
VICTOR’S CAFÉ
Philadelphia
09.2011 - 07.2019
- Prepared and maintained inventory to meet customer needs and demands
- Provided an energetic and engaging environment for customers and guests in a lounge setting
- Handled credit card and cash transactions for our guests
- Organized and maintained liquor inventory.
Manager/Server/Bartender
BUFFALO WILD WINGS
Orlando, FL
07.2008 - 02.2010
- Trained incoming servers and bartenders to meet the restaurant standards
- Excelled as the lead bartender for 12 consecutive months
- Trained staff members on suggestive selling for higher quality beer and liquor
- Assisted with marketing to increase revenue and restaurant standards
- Coordinated daily front- and back-of-house restaurant operations
- Controlled operational costs and identifying ways to cut waste
- Appraised staff performance
- Interviewed/recruited new employees
- Followed corporate policies.
Administrator/Bartender
LE BEC-FIN
Philadelphia
09.2004 - 07.2006
- Provided five-star quality fine dining services to customers and guests
- Proficient in table presentation and passionate personal service
- Answered incoming phone calls from high-end customers making dining reservations
- Consulted with customers to resolve payments and any order discrepancies.
Server
MCCORMICK & SCHMICKS
Philadelphia
11.2002 - 08.2004
- Demonstrated ability to work accurately and efficiently in a fast-paced environment
- Demonstrated extensive knowledge of various types of seafood and wine
- Mastered the required up-selling techniques to maximize personal and company revenue
- Established my own clientele of loyal consistent customers.
Education
BS HealthCare Service Management/Information Systems
THOMAS JEFFERSON UNIVERSITY
Philadelphia, PA12.2015
Skills
- Open Table Reservations
- Toast
- Aloha
- Micros
- Squall
- Apple Software
- Accounting
- Finance
- Problem-solving skills
- Leadership
- Managerial Skills
Accomplishments
Server of the month
Promoted to x in only x months
Affiliations
Not sure
Certification
Certified in bartending
Timeline
Server/Bartender/Manager
RED-FIN BLUES
07.2021 - 11.2023
Manager/Bartender
VICTOR’S CAFÉ
09.2011 - 07.2019
Manager/Server/Bartender
BUFFALO WILD WINGS
07.2008 - 02.2010
Administrator/Bartender
LE BEC-FIN
09.2004 - 07.2006
Server
MCCORMICK & SCHMICKS
11.2002 - 08.2004
BS HealthCare Service Management/Information Systems
THOMAS JEFFERSON UNIVERSITY