Summary
Overview
Work History
Education
Skills
Campus Involvement
Interests
Timeline
Generic

Joseph Ligon

Summary

Results-driven professional equipped with background in supporting operational workflows and enhancing team productivity. Proven track record in streamlining processes and fostering productive collaboration. Committed to delivering high-quality results and adapting to dynamic environments with strong communication and problem-solving abilities.

Overview

3
3
years of professional experience

Work History

Product Flow Associate

Best Buy Inc
09.2024 - Current
    • Developed and implemented marketing strategies to increase customer satisfaction and engagement by 25%
    • Oversaw delivery manifests to process the flow of incoming inventory to ensure products matched up with what our store had on-hand.
    • Enhanced team productivity by streamlining communication and implementing efficient project management tools, improving operational efficiency by roughly 40%
    • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions. Recognized for quality customer service
    • Maintain organized, visually appealing displays and replenished stock to support promotional campaigns and improve product visibility.

Ad Campaign Manager

TripleLift
06.2023 - 08.2023
    • Worked with marketing department to create targeted advertising strategies for key customer demographics.
    • Performed administrative tasks such as meeting support, recording and documenting key discussions, organizing and maintaining accurate records of campaigns like client assets, mockups, and tracking links
    • Collaborated with clients like Avis, Norwegian Cruise Line, and Hershey creating screenshot mocks to align ad visuals with client branding needs, strengthening client trust and satisfaction.
    • Updated databases and trackers to monitor campaign progress and deliverables to minimize errors by 35% for visual inconsistencies

Student Phonathon Caller

Tuskegee University
09.2022 - 04.2023
  • Created positive caller experiences by utilizing humor, empathy, and relatability when engaging with potential donors over the phone.
  • Assisted in training new callers on effective techniques for soliciting donations, leading to improved team performance over time.
  • Demonstrated a strong understanding of university programs, initiatives, and accomplishments through ongoing research and participation in campus events, leading to more informed discussions with potential donors.
  • Contributed to overall fundraising success by consistently meeting or exceeding personal goals for pledges secured. Assisted in raising upwards of $60,000 in donations for resources on campus.

Education

Bachelor of Science - Business Administration: Sales And Marketing

Tuskegee University
Tuskegee, AL
05-2024

Skills

  • Time management
  • Complex Problem-solving
  • Task prioritization
  • Attention to detail
  • Project planning
  • MS Office (Word, Powerpoint, Excel)
  • Team collaboration
  • Consumer research
  • Brand positioning and strategy

Campus Involvement

  • Member at Tuskegee Pre-Alumni Council | Tuskegee University | August '22 - May '24
  • Public Relation Coordinator | Golden Tiger Cinema Club | Tuskegee University | September '23 - May '24
  • Member/Liaison | Ohio Club | Tuskegee University | February '21 - May '24
  • Member | The National Society For Leadership and Success | Tuskegee University | September '21 - May '24



Interests

  • Food trends
  • Music and Movies
  • Tech enthusiast
  • Road Trips
  • Youth Development Programs

Timeline

Product Flow Associate

Best Buy Inc
09.2024 - Current

Ad Campaign Manager

TripleLift
06.2023 - 08.2023

Student Phonathon Caller

Tuskegee University
09.2022 - 04.2023

Bachelor of Science - Business Administration: Sales And Marketing

Tuskegee University
Joseph Ligon