Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Linan

Corpus Christi,TX

Summary

Diligent sales professional with solid foundation in sales and proven history of exceeding targets through strategic client engagement. Adept at identifying customer needs and fostering long-term relationships to drive repeat business. Demonstrated effectiveness in negotiation and closing deal techniques, enhancing team performance and contributing to overall sales success.

Overview

12
12
years of professional experience

Work History

Sales Professional

AutoNation Ford
08.2024 - Current
  • Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
  • Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
  • Conferred with existing and potential customers to assess requirements and propose optimal solutions.
  • Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.

Loan Collections

Rally Credit Union
02.2019 - 07.2024
  • Provided support to other team members, sharing best practices for effective loan collections and delinquency prevention.
  • Stayed current on industry trends related to credit management and collections techniques, allowing for proactive adjustments to company strategies as needed.
  • Supported business growth by accurately assessing client creditworthiness, resulting in an increase in loan originations without compromising portfolio quality.
  • Efficiently managed pipeline of active loans by monitoring progress regularly and taking proactive measures to address any delays.
  • Managed all paper and digital documentation related to accessions, loans, transfers, and other collections-related transactions.

Sales Professional

AutoNation
07.2013 - 02.2019
  • Managed showroom appearance to create an inviting environment that showcased available vehicles effectively.
  • Facilitated smooth transactions by preparing all necessary documentation in a timely manner.
  • Delivered exceptional product presentations, resulting in increased customer confidence and higher sales rates.
  • Negotiated deals skillfully, securing favorable terms for both the buyer and dealership while maintaining high profit margins.
  • Assisted clients in selecting appropriate vehicle options by identifying their unique needs and preferences.
  • Collaborated with finance team to secure optimal financing solutions for customers.
  • Boosted repeat business through excellent rapport-building skills, fostering long-term client relationships.
  • Enhanced customer satisfaction through personalized service and diligent followup.

Education

Bachelor of Arts - History/Behavioral Science

Texas A&M University
Corpus Christi, TX
05-2010

Skills

  • Objection handling
  • Sales expertise
  • Upselling and cross selling
  • Closing techniques
  • Sales strategy development
  • Lead generation
  • Customer relationship building
  • Business development
  • Performance tracking
  • Deal structuring
  • Product and service knowledge
  • Interpersonal communication skills

Timeline

Sales Professional

AutoNation Ford
08.2024 - Current

Loan Collections

Rally Credit Union
02.2019 - 07.2024

Sales Professional

AutoNation
07.2013 - 02.2019

Bachelor of Arts - History/Behavioral Science

Texas A&M University

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