Joseph Lobosco
Stuart,Fl
Summary
Hardworking administrative professional proficient in data gathering, customer service and records management. Knowledgeable about best practices in accounts receivable and collections activities. Good multitasker and problem-solver.
Overview
6
6
years of professional experience
Work History
(Remote) Billing Assistant
LabCorp
Stuart, Florida
02.2024 - Current
- Processed and submitted invoices for payment in a timely manner.
- Reconciled accounts to ensure accuracy of billing information.
- Researched discrepancies between customer invoices and payments received.
- Prepared monthly reports summarizing billing data.
- Managed customer accounts and updated records as needed.
Music Teacher
musicians workshop
, NJ
05.2022 - 02.2024
- Well skilled with multiple instruments including guitar, keyboard and percussion
- Virtually collaborate with established clients to provide coaching and develop personalized learning techniques
- Produce and share custom videos to enhance the learning experience
- Maintain my network of music professionals and consistently practice with input from my peers.
Certified Dermatology - Scheduling assistant
06.2022 - 05.2023
- Logged into Avaya Experience Platform
- Answered incoming calls to help new and returning patients schedule appointments
- Directed patients to providers as directed in the operating script
- Call queue supported 30+ clinics
- Assisted in managing queues to divert overflow to call back list
- Contacted doctors on call if patients couldn't receive a prescription after surgery.
Musicians Workshop - Store Manager
12.2020 - 06.2022
- Organized all inventory such as musical instruments, music books, instrument specific equipment, clothes, etc
- Ordered all inventory for the store and handled pricing
- Managed customer questions and complaints in a professional manner
- Coordinated teaching sessions for instructors and clients
- Provided in-store customer service
- Updated online information for the company website.
JM Fry - Warehouse Worker
09.2018 - 12.2020
- Assisted with printer ink warehouse operations
- Operated forklift and moved inventory
- Mixed ink to specifications
- Managed shipping inventory.
Skills
- Excellent time management skills
- Efficient in Microsoft Word and Microsoft Excel
- Very Patient and Understanding
- Confident in handling high stress situations with customers
- Experienced and knowledgeable of Sound Engineer (Logic)
- Use Logic to develop sound frequencies and music arrangements
Timeline
(Remote) Billing Assistant
LabCorp
02.2024 - Current
Certified Dermatology - Scheduling assistant
06.2022 - 05.2023
Music Teacher
musicians workshop
05.2022 - 02.2024
Musicians Workshop - Store Manager
12.2020 - 06.2022
JM Fry - Warehouse Worker
09.2018 - 12.2020