Joseph Longo
Hilton Head Island,United States
Summary
Second year studying computer science and engineering at The Ohio State University with an extensive background in the food and tech industry. Skilled at efficiently managing a multitude of preparation and cleaning responsibilities, demonstrating the ability to work swiftly and accurately even in high-volume settings.
Overview
3
3
years of professional experience
Work History
Shift Lead
Gionino's Pizzeria
12.2020 - 04.2022
- Salary: $12.00 USD Per Hour
- Hours per week: 30
- Duties, Accomplishments and Related Skills: - Demonstrated exceptional multitasking skills to ensure excellent customer service while responding quickly to complex requests in a fast-paced environment
- Engaged customers in a highly visible role, conveying a positive and professional attitude; served as an effective mediator when customers lacked satisfaction
- Trained new hires on all procedures including food prep stations, customer service, point-of-sale system, cleaning, and safety protocols
Food Runner
The Smokehouse
05.2022 - 08.2022
- Salary: $1,000.00 USD Bi-weekly
- Hours per week: 35
- Supported kitchen and service staff to uphold the highest standards of food quality, presentation, and timing, to ensure an optimal experience for our guests
- Kept station restocked and clean throughout shift
- Thoroughly and accurately fulfilled closing duties at the end of every shift.
Intern
Complete Network
05.2023 - 10.2023
- Salary: $13.00 USD Per Hour
- Hours per week: 40
- Duties, Accomplishments and Related Skills: - Built client computers and curated software based on needs and security level
- Coded PowerShell scripts to automate a large potion of our computer setups, increasing productivity by ~ 25%
- Assisted clients with technical issues and worked with the service desk and NOC engineers to resolve issues
- Created new user profiles and assigned necessary permissions and licenses - Assembled and disassembled server rooms for upgrades and relocations
- Job Related Skills: PowerShell, M365, Operating Systems, Technical Support, Security, AWS
Education
Bachelor of Science - Computer Science and Engineering
The Ohio State University
Columbus, OH04.2026
High School Diploma -
Aurora High School
Aurora, OH05.2022
Skills
- Teamwork
- Customer Service
- Problem Solving
- Multitasking
- Collaboration
Timeline
Intern
Complete Network
05.2023 - 10.2023
Food Runner
The Smokehouse
05.2022 - 08.2022
Shift Lead
Gionino's Pizzeria
12.2020 - 04.2022
Bachelor of Science - Computer Science and Engineering
The Ohio State University
High School Diploma -
Aurora High School
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