Experienced hard worker with a proven ability to handle high-stress situations and maintain excellent customer relations as a shift leader. Proficient in inventory management and skilled at easily learning and managing equipment. Known for being highly organized and a strong multitasker.
Work History
EMS Driver
1 Year 5 Months
Angel Rides Inc | 03.2025 - Current
• Monitor and check patient vitals
• Transport patients to and from facilities
• Take reports from nurses and documentation
• Drive emergency vehicles safety
• Operate software regarding dispatching and scheduling
• Assisted in ALS calls
Service Assistant
11 Months
Mercedes Benz of Fredericksburg | 04.2024 - 03.2025
Provided exceptional customer service, addressing inquiries and resolving issues promptly
Assisted in maintaining inventory accuracy through regular stock checks and updates
Supported sales team by preparing vehicles for display and facilitating test drives
Collaborated with technicians to ensure timely completion of service appointments
Equipment Captain
3 Years 1 Month
Target | 02.2020 - 03.2023
Kept inventory of all fulfillment supplies and ordered when low.
Handled UPS and FEDX deliveries and pickups. Labeling and tracking pallets as they depart.
Certified in light machinery equipment and willing to learn heavier pieces of equipment.
Also was apart of the fulfillment team so packing and picking orders is a specialty.
Everything ran on timers so my expectations is based on quick effective operations.
Shift Leader Manager
2 Years 6 Months
Fire House Subs | 08.2017 - 02.2020
Supervised employees and oversaw quality compliance with company standards for food and services.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Kept employees operating productively and working on task to meet business and customer needs.
Managed inventory and supplies as well as handled shipments in and out.
Collected net profit and data each day in excel spreadsheets.
Education
Business Administration - Business
Germanna Community College | Fredericksburg, VA | 08.2026