Joseph Luebberke

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.
• Cross-trained existing employees to maximize team agility and performance.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

As a crew member I helped open the store by recieving product, rotating and stocking any number of sections such as meat, dairy, wet produce, dry produce ect. Once the store opened I would eather be in charge of a certain section or, run a register. All the while focusing on the customer experience. We had many regular customers that I would have very pleasant conversations with. As a manager, I would have a wide veriety of responsabilities such as, running a crew to open the store by directing people to do various tasks and move people around as needed. Open and run the office, open and stock all registers, answer phones and address any customer concerns or questions. Making sure the store was stocked and clean by assigning and managing people in different sections throughout the store to maintain a high level of order and smooth operation.