Joseph Luongo
McKinney
Summary
I am an Undergraduate Student at the University of Texas at Austin, pursuing a B.S. in Petroleum Engineering. I am a Dynamic professional with a proven track record at Northwood Country Club, excelling in customer service and team collaboration. Adept at problem-solving and time management, I enhance golfer experiences through proactive communication and effective pace management. Developed strong leadership and organizational skills in fast-paced retail environment, excelling in team management and customer relations. Demonstrated ability to drive sales and ensure smooth day-to-day operations. Seeking to transition into new field where these transferrable skills can be applied effectively.
Overview
1
1
year of professional experience
Work History
Golf Caddie
Northwood Country Club
02.2024 - Current
- Ensured golfer satisfaction by anticipating needs and proactively addressing inquiries or concerns.
- Assisted golfers in maintaining a steady pace of play, contributing to a more enjoyable round for all participants.
- Enhancing interpersonal communication through interactions with players of varying personalities.
- Develop time management skills by helping maintain the pace of play and problem-solving abilities by adapting to unexpected challenges like weather changes or a player’s performance.
- Working closely with golfers fosters teamwork, and understanding golf etiquette encourages professionalism.
- Guiding players builds confidence and strengthens leadership abilities
Retail Sales Supervisor
Joe Dirt Fireworks
06.2024 - 07.2024
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
- Greeted customers and helped with product questions, selections, and purchases.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Managed inventory levels effectively, ensuring optimal product availability while minimizing overstock issues.
Education
No Degree - Petroleum Engineering
University of Texas At Austin
Austin, TX04-2028
High School Diploma -
McKinney Boyd Highschool
McKinney, TX05-2024
Skills
- Project management
- Team collaboration
- Customer service
- Inventory management
- Effective communication
- Team player attitude
- Strategy development
- Hospitality and accommodation
- Multitasking capacity
- Time management
- Problem-solving abilities
Timeline
Retail Sales Supervisor
Joe Dirt Fireworks
06.2024 - 07.2024
Golf Caddie
Northwood Country Club
02.2024 - Current
No Degree - Petroleum Engineering
University of Texas At Austin
High School Diploma -
McKinney Boyd Highschool
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