Joseph Luttrell
Brooks,KY
Summary
Dependable Pest Control Technician skilled in integrated pest management and infestation prevention. Excellent history of contributing to team goals and personal and professional development.
Overview
30
30
years of professional experience
1988
1988
years of post-secondary education
Work History
Pest Control Technician
Rentokil PCI Pest Control Service
Louisville , KY
03.2025 - Current
- Conducted inspections to identify pest infestations in residential and commercial properties.
- Applied chemical treatments following safety protocols to eliminate pest populations.
- Educated clients on pest prevention measures and recommended maintenance plans.
- Documented service reports detailing treatment methods and client interactions.
Service Specialist
Ecolab
Louisville, KY
09.2016 - 03.2025
- Provided exceptional customer support for Ecolab's diverse product range.
- Collaborated with teams to resolve customer inquiries and issues effectively.
- Trained new staff on company protocols and service standards.
- Engaged with clients to gather feedback for continuous service enhancement.
- Developed and maintained positive relationships with customers through courteous interactions and prompt resolution of issues.
Service Manager
Coinmach
Louisville, KY
04.2007 - 09.2016
- Coordinated schedules for technicians and service personnel for efficient workflow.
- Assisted customers with inquiries and resolved service-related issues promptly.
- Developed and maintained relationships with customers, vendors, and suppliers.
General Manager
Fazolis
Louisville, KY
01.1996 - 04.2007
- Directed daily operations to ensure efficient restaurant performance.
- Managed staff training programs to enhance service quality and team skills.
- Oversaw inventory management to maintain stock levels and reduce waste.
- Fostered a positive work environment to boost employee morale and teamwork.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Education
North Bullitt High School
Shepherdsville, KYSkills
- Pest identification
- Chemical application
- Safety protocols
- Inspection techniques
- Team collaboration
- Problem solving
- Relationship building
- Pest inspections
Timeline
Pest Control Technician
Rentokil PCI Pest Control Service
03.2025 - Current
Service Specialist
Ecolab
09.2016 - 03.2025
Service Manager
Coinmach
04.2007 - 09.2016
General Manager
Fazolis
01.1996 - 04.2007
North Bullitt High School