Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Lykins

Rome,GA

Summary

Supply Services Supervisor with a proven track record at Floyd County Board of Education, excelling in staff management and training. Enhanced student engagement through strategic planning and effective communication. Committed to customer service excellence, fostering professional growth while implementing performance evaluations to drive team success.

Overview

43
43
years of professional experience

Work History

Supply Services Supervisor

Floyd County Board of Education
11.1998 - Current
  • Oversaw daily operations, ensuring compliance with educational policies and procedures.
  • Coordinated staff training programs to enhance instructional methods and classroom management.
  • Implemented performance evaluation processes, fostering professional growth among team members.
  • Developed strategic plans to improve student engagement and academic outcomes within the district.
  • Facilitated communication between administration and staff, promoting transparency and collaboration.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Demonstrated commitment to the organization's core values, leading by example and fostering a culture of excellence.
  • Manage ordering and receiving of system's supplies for school system.
  • Supervised daily operations, ensuring compliance with educational standards and policies.

Various Positions

Goodyear Tire and Rubber
05.1988 - 03.2025
  • Provided expert guidance on product features and benefits to enhance customer satisfaction.
  • Resolved customer inquiries efficiently, ensuring timely follow-up and resolution of issues.
  • Educated customers on service offerings, improving understanding and usage of products.
  • Collaborated with cross-functional teams to develop strategies for increasing customer retention.
  • Answered customer service inquiries via telephone, email and chat platform to address customer needs and promote optimum outcomes.
  • Maintained up-to-date knowledge of industry trends and competitor offerings to better serve clients and address inquiries effectively.
  • Managed customer complaints with empathy and professionalism, resulting in resolved issues and improved relationships.
  • Managed 2 Auto Service Centers in Atlanta area
  • Sales/Service Advisor in the Rome, GA location

Purchasing Assistant

Goodyear Aerospace
09.1982 - 05.1988
  • Coordinated purchase orders to ensure timely delivery of materials and supplies.
  • Managed vendor relationships to optimize pricing and service levels.
  • Conducted market research to identify potential suppliers and evaluate product options.
  • Assisted in maintaining inventory levels, reducing stock discrepancies through regular audits.
  • Oversaw compliance with company policies in all purchasing activities to mitigate risks.
  • Established and managed supplier and vendor relationships.
  • Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.
  • Prepared purchase orders accurately and followed up with suppliers to confirm receipt and delivery schedules.
  • Assisted in procurement processes, ensuring timely acquisition of materials and supplies.

Education

Bachelor of Science - Business Administration

Trevecca Nazarene University
Nashville, TN
05-1981

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service

Timeline

Supply Services Supervisor

Floyd County Board of Education
11.1998 - Current

Various Positions

Goodyear Tire and Rubber
05.1988 - 03.2025

Purchasing Assistant

Goodyear Aerospace
09.1982 - 05.1988

Bachelor of Science - Business Administration

Trevecca Nazarene University

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Joseph Lykins