Joseph Lynch
Dade City,FL
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Scottland Yards Golf Club
Dade City, FL
06.2023 - Current
- Assisted in training new servers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Operated POS terminals to input orders, split bills and calculate totals.
Cook
Al's Pizza Shop
San Antonio, FL
09.2023 - 12.2024
- Followed established procedures and requirements for safe food handling, storage and service.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Resolved customer complaints regarding food quality or services provided.
- Supervised and trained kitchen staff on proper preparation techniques.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
Education
High School Diploma -
Pasco High School
Dade City, FL05-2024
Skills
- Point of sale (POS) system operations
- Food inspection
- Daily specials memorization
- Team member support
- Exceptional customer service
- Service prioritization
Certification
- Microsoft certified in Word, Excel, Outlook, and Powerpoint (Via a DIT course)
Languages
Spanish
Professional
References
References available upon request.
Timeline
Cook
Al's Pizza Shop
09.2023 - 12.2024
Server
Scottland Yards Golf Club
06.2023 - Current
High School Diploma -
Pasco High School
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