Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Lyttle

BATAVIA,OH

Summary

Attentive retail professional brings 10 years of experience in managing highly effective teams and creating atmosphere of teamwork and growth to drive company success. In-depth knowledge of management and work safety. People- and service-oriented leader with positive attitude and remarkable work ethic. Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience. Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Experienced food safety manager with over 10 years of experience in food and retail. Excellent reputation for resolving problems and improving customer satisfaction. Dedicated retail and food management professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level healthcare administration position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable employee seeking healthcare administration position. Offering excellent communication and good judgment.

Overview

13
13
years of professional experience

Work History

Key Holder

Dollar General
01.2022 - 12.2022
  • Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
  • Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.

Shift Manager/Key Holder

Dunkin Donuts & Baskin Robbins
01.2020 - 02.2022
  • Opened and closed store 5 days per week by counting registers, making deposits and storing and filing all daily paperwork.
  • Completed store opening and closing procedures.
  • Trained and mentored new employees.
  • Counted out cash drawers and balanced totals.

Stocking Associate

Walmart
03.2016 - 02.2022
  • Answered queries and concerns and assisted customers with product selections.
  • Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
  • Examined and inspected stock items for defects and reported damages to supervisor.
  • Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.

Crew Leader

McDonald's Restaurant
01.2013 - 03.2017
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Trained employees in time management and proper ways to complete job duties.
  • Monitored team members to verify work quality and address concerns.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.

Education

High School Diploma -

Electronic Classroom of Tomorrow
Online Highschool

Bachelor of Science - Healthcare Administration

Purdue Global University
Online Campus
12.2025

Certified Resturant Safety Manager - Food Safety

Servsafe
Online Campus
12.2017

Skills

  • Knowledge of Office systems
  • Ability to multitask
  • Adaptability
  • Medical and healthcare administration knowledge
  • Effective Time management skills
  • Reporting and Performance Analysis
  • Implementing Pricing Strategies
  • Health and Safety Procedures
  • Scheduling and Time-Tracking
  • Financial Recordkeeping
  • Delegation and Supervision
  • Cash Handling and Reconciliation
  • Financial Forecasting
  • Computer Proficiency
  • Merchandise Quality Assurance
  • Handling Complaints and Inquiries
  • Recruitment and Training
  • Flexible Work Schedule
  • Merchandise Promotion and Display
  • Staff Coaching and Training
  • Analyzing Profitability
  • Google Analytics
  • Charitable Donations
  • New Employee Orientation
  • Credit Card Applications
  • Effective Customer Communication
  • Building Customized Solutions
  • Team Meetings
  • Disciplinary Action
  • POS Inventory System Operation
  • Managing Customer Needs
  • Safety and Security Enforcement
  • Corrective Actions
  • Safety Awareness
  • Employee Assignments
  • Financial Data Analyzation
  • Administrative Documentation
  • Guest Relations
  • Branding Techniques
  • Office Supplies and Inventory
  • Vendor Negotiations
  • Program Monitoring
  • Superior Work Ethic
  • Folding Clothes
  • Billing and Payment Processing
  • Retail Industry Experience
  • Good Communication Skills
  • Product Assessments
  • Needs Assessment
  • Retail Effectiveness
  • Customer Credit Management
  • Security Standards
  • Telephone Reception
  • Unpacking Deliveries
  • Records Organization
  • Retail Security
  • Trash Removal
  • POS Terminal Operations
  • Problem Anticipation and Resolution
  • Legal Standards
  • Monetary Transactions
  • Salesforce Software
  • Cycle Counts and Audits
  • Store Reset and Recovery
  • Sage 50 Accounting
  • Vendor Contracts
  • Workflow Monitoring
  • Strategic Business Initiatives
  • Persuasive Negotiations
  • Cash Drawer Balancing
  • Inventory Management Strategy
  • Team Contribution
  • Financial Document Review
  • Reading Comprehension
  • Reverse Logistics
  • Loyalty Programs
  • Social Perceptiveness
  • Speaking Clearly
  • Rewards Programs
  • Inventory Replenishment
  • Managing Cash Register
  • Belt Conveyors
  • Revenue Growth
  • Endurance Building
  • Signage Changes
  • Originality and Creativity
  • Systems Assessment and Improvement
  • Customer Buying Habits
  • Customer Notifications
  • Adaptable to Changing Demands
  • Complex Problem-Solving
  • Loss Prevention Strategies
  • Appointment Booking
  • Departmental Procedures
  • Learning Understanding
  • Brand Standards Promotion
  • Calendar and Scheduling Software
  • Regulatory and Legal Compliance
  • Register Preparation
  • Guest Satisfaction
  • Suggestive Selling
  • Advising and Coaching
  • Team Management Experience
  • Shelving

Timeline

Key Holder

Dollar General
01.2022 - 12.2022

Shift Manager/Key Holder

Dunkin Donuts & Baskin Robbins
01.2020 - 02.2022

Stocking Associate

Walmart
03.2016 - 02.2022

Crew Leader

McDonald's Restaurant
01.2013 - 03.2017

High School Diploma -

Electronic Classroom of Tomorrow

Bachelor of Science - Healthcare Administration

Purdue Global University

Certified Resturant Safety Manager - Food Safety

Servsafe
Joseph Lyttle