JOSEPH MACIEJEWSKI
Newburyport,MA
Summary
Accomplished background in production, packaging, and distribution Proven organization, collaboration, time management, and multitasking capabilities Ability to quickly learn new products, technologies, and procedures Excellent communication skills Competent with the Microsoft Office product suite, including Excel Ability to safely operate narrow aisle and standard counter balanced forklifts
Organized Office Manager with noted experience in administrative management, returns processing, and customer/vendor relations. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
17
17
years of professional experience
Work History
Office Manager/Returns Manager
Todd Tool & Abrasive Systems
03.2018 - Current
- Overseeing shipping and receiving
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Tracking and confirming inventory
- Providing efficient, timely service via UPS WorldShip
- Working directly with customers and vendors on a daily basis
- Creating and updating orders to fulfill customer requests
- Coordinating with vendors on pricing and lead times
- Creating PO reports for availability/backorders upon request
- Accurately filling/packing orders for shipment or pickup
- Operating company vehicles to deliver special orders directly
- Coordinating tool/product rebranding
- Creating and processing customer and vendor returns.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Created, maintained and updated filing systems for paper and electronic documents.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Supervisor
Flexaust Inc.
01.2014 - 01.2018
- Supervised up to four production lines
- Managed production | prepared/ran a manufacturing line
- Performed quality control and provided as-needed troubleshooting
- Assembled products for order fulfillment | packaged/shipped products for delivery
- Processed orders through AX 2012 inventory management system
- Checked and met daily production specifications
- Maintained production schedule
- Managed orders and followed shipping procedures
- Received cross-training in shipping and receiving
- Scheduled LTL and full truck load shipments, as needed
- Completed carrier shipments and end-of-day procedures
- Safely operated narrow aisle lift and counterbalance forklifts.
Assistant Manager/Sales Associate
West Marine
01.2007 - 01.2014
- Provided consistent, specialized customer service
- Demonstrated product knowledge to customers and suggestively sold applicable items
- Fostered and maintained collaborative working relationships with frequent customers and coworkers
- Developed productive work habits without supervision to achieve customer satisfaction by providing efficient and timely service
- Trained and worked with sales associates to achieve the store’s annual sales goals.
Education
Southern Maine Community College
Associate Degree - Business Management
Northern Essex Community College
05.2013
Skills
- Good Judgment
- Preventive Maintenance
- Customer Service
- Data Entry
Timeline
Office Manager/Returns Manager
Todd Tool & Abrasive Systems
03.2018 - Current
Supervisor
Flexaust Inc.
01.2014 - 01.2018
Assistant Manager/Sales Associate
West Marine
01.2007 - 01.2014
Southern Maine Community College
Associate Degree - Business Management
Northern Essex Community College
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