Adept at fostering client trust and loyalty, I leveraged my QuickBooks expertise and exceptional customer service skills at USPS to enhance client satisfaction significantly. At Asher Waterproof Coatings, my strategic sales approaches and relationship-building led to notable business growth. My background showcases a unique blend of technical proficiency and interpersonal acumen.
Work History
Tax Preparer
Self Employed Writer
Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
Analyzed financial records to verify accuracy of tax returns.
Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
Increased client satisfaction by providing accurate and timely tax preparation services.
Sales Engineer
Asher Waterproof Coatings
Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
Identified sales opportunities by assessing environment and devising and implementing winning strategy.
Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
Identified and supported resale opportunities to achieve sales plans.
Postal Clerk
USPS
Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
Analyzed financial records to verify accuracy of tax returns.
Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
Increased client satisfaction by providing accurate and timely tax preparation services.