Joseph Mai
El Segundo,CA
Summary
Experienced professional with a background in federal service, municipal law enforcement, airport operations, and private-sector roles. Demonstrated experience in investigations, court proceedings, access control, and incident reporting within high-responsibility environments. Previously served in the United States Coast Guard and later in municipal policing, building a strong foundation in public safety, compliance, and accountability. Currently pursuing a Bachelor of Science in Cybersecurity, with a clear interest in returning to government service and contributing to mission-driven organizations.
Overview
10
10
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Playa Vista, CA
10.2024 - Current
- Provided security services for high-end residential properties, ensuring the safety and privacy of residents, guests, and property assets.
- Controlled and monitored access to private residences, verifying authorization and maintaining strict confidentiality.
- Conducted routine patrols of residential grounds to identify safety concerns, suspicious activity, or policy violations.
- Responded to incidents, alarms, and resident requests in a calm, professional, and customer-focused manner.
- Maintained detailed activity logs, incident reports, and access records in accordance with company and client requirements.
- Coordinated with property management, local authorities, and emergency services as needed to resolve incidents.
- Enforced site-specific policies while maintaining a discreet and professional presence appropriate for luxury environments.
Police Officer
Sunriver Police Department
Sunriver, Oregon
04.2022 - 07.2024
- Conducted criminal investigations, including gathering evidence, interviewing witnesses and involved parties, and documenting findings in detailed reports.
- Prepared and authored search warrants, arrest warrants, and supporting affidavits in compliance with legal and procedural requirements.
- Participated in court proceedings, civil hearings, and legal processes by providing testimony, documentation, and case support as required.
- Responded to calls for service ranging from civil disputes to criminal incidents, applying sound judgment and de-escalation techniques.
- Initiated and participated in vehicle and foot pursuits in accordance with department policy and public safety considerations.
- Enforced local and state laws while maintaining a professional, community-focused approach to policing.
- Coordinated with prosecutors, courts, and partner agencies to support case progression and legal outcomes.
- Maintained accurate, thorough records and reports to ensure accountability and legal integrity of cases.
Traffic and Security Officer
Los Angeles Airport Police
Los Angeles, CA
02.2021 - 04.2022
- Managed vehicle and pedestrian traffic to maintain safety, order, and efficient movement within a high-volume international airport.
- Monitored and controlled access to federally secured and restricted areas in accordance with airport, TSA, and federal security regulations.
- Verified credentials and access authorization for personnel, vehicles, and vendors entering secure zones.
- Conducted routine patrols and observations to identify safety hazards, unauthorized access, or security concerns.
- Responded to incidents and irregular situations, escalating issues according to established procedures and chain of command.
- Provided directions and assistance to passengers, staff, and contractors while maintaining a professional presence.
- Completed accurate logs, reports, and documentation related to access control, incidents, and daily operations.
Geek Squad Field Technician
Geek Squad - Best Buy
Torrance, CA
03.2020 - 02.2021
- Performed in-home installation, configuration, and repair of consumer electronics, including TVs, networking equipment, and smart home devices.
- Diagnosed hardware, software, and connectivity issues, identifying root causes and implementing effective solutions on-site.
- Provided clear, professional customer education on device operation, maintenance, and best practices.
- Ensured all installations met company quality standards, safety guidelines, and customer expectations.
- Managed service appointments independently, maintaining punctuality, documentation accuracy, and customer satisfaction.
- Communicated technical information in a clear, easy-to-understand manner to customers with varying levels of technical knowledge.
- Documented service work, repairs, and resolutions accurately for service records and follow-up support.
United States Coast Guardsman
United State Coast Guard
North Bend, OR
06.2016 - 08.2019
- Stood watch to maintain continuous situational awareness, operational readiness, and safety of personnel and facilities.
- Conducted maritime safety, security, and law enforcement operations in fast-paced environments while adhering to federal regulations and procedures.
- Responded to emergency situations, including search and rescue operations, using sound judgment and calm decision-making under pressure.
- Worked closely with administrative personnel to assist with official documentation, personnel records, and operational paperwork while maintaining confidentiality.
- Coordinated with supply and logistics personnel to support inventory management, equipment tracking, and material readiness essential to daily operations.
- Operated and maintained mission-essential equipment in compliance with established safety and operational standards.
- Communicated effectively within a team-based environment to support mission execution and organizational objectives.
Education
Bachelor of Science - Cyber Security
Southern New Hampshire University
Hooksett, NH03-2027
High School Diploma -
El Segundo High School
El Segundo, CA06-2016
Skills
- Security, Law Enforcement & Operations
- Access Control
- Situational Awareness
- Patrol Operations
- Public Safety
- Emergency Response
- Policy Enforcement
- De-escalation Techniques
- Loss Prevention Documentation, Legal & Compliance
- Incident Reporting
- Report Writing
- Incident Documentation
- Daily Activity Reports (DARs)
- Compliance Monitoring
- Evidence Handling
- Confidentiality Federal / Airport / High-Security Experience
- Credential Verification
- Restricted Area Access
- Federal Security Procedures
- Court Testimony
- Warrant Preparation
- Criminal Investigations Technical & Systems (supports cybersecurity path)
- CCTV Surveillance
- Radio Communications
- Technical Troubleshooting
- Information Security Fundamentals
Timeline
Security Officer
Allied Universal Security Services
10.2024 - Current
Police Officer
Sunriver Police Department
04.2022 - 07.2024
Traffic and Security Officer
Los Angeles Airport Police
02.2021 - 04.2022
Geek Squad Field Technician
Geek Squad - Best Buy
03.2020 - 02.2021
United States Coast Guardsman
United State Coast Guard
06.2016 - 08.2019
Bachelor of Science - Cyber Security
Southern New Hampshire University
High School Diploma -
El Segundo High School