Joseph Maines
Hollis Center,ME
Summary
Dynamic sales professional with a proven track record at Sunbelt Rentals, excelling in relationship building and account management. Skilled in problem-solving and team leadership, I consistently increased territory sales by identifying new business opportunities and fostering strong client connections. Committed to delivering exceptional customer service and achieving business goals.
Overview
24
24
years of professional experience
Work History
Outside Sales Representative
Sunbelt Rentals
10.2021 - Current
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
Service Leader
Sunbelt Rentals
09.2021 - Current
- Promoted teamwork within the department, leading to improved collaboration and greater overall effectiveness.
- Collaborated with other departments to resolve complex client issues quickly and effectively.
- Managed a team of service representatives, ensuring consistent quality across all interactions.
- Streamlined service processes for improved efficiency and reduced waiting times for customers.
Owner/Operator Snap-On Tools Franchisee
Snap-On Tools
07.2006 - 07.2012
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Service Manager
Jordan Equipment
01.2001 - 07.2006
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
Education
Automotive Tech - Automotive Technology
Southern Maine Community College
South Portland, ME07-2001
High School Diploma -
Bonny Eagle High School
Standish,ME07-1999
Skills
- Relationship building
- Motivated team player
- Problem-solving
- Customer Service-oriented
- Account management
- Goal oriented
- Team leadership
- Relationship cultivation
Timeline
Outside Sales Representative
Sunbelt Rentals
10.2021 - Current
Service Leader
Sunbelt Rentals
09.2021 - Current
Owner/Operator Snap-On Tools Franchisee
Snap-On Tools
07.2006 - 07.2012
Service Manager
Jordan Equipment
01.2001 - 07.2006
Automotive Tech - Automotive Technology
Southern Maine Community College
High School Diploma -
Bonny Eagle High School
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