Joseph Mains
Salt Lake City,UT
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed employee with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Inventory Coordinator
Paradies Lagardere
Salt Lake City, UT
04.2023 - Current
- Received shipments of merchandise and stocked shelves according to store requirements.
- Organized backroom areas, ensuring all items were properly stored and labeled.
- Performed inventory counts of merchandise on a regular basis.
- Ensured all products were correctly priced and tagged before stocking shelves.
- Checked expiration dates on perishable items to ensure freshness.
- Rotated stock from older to newer product when necessary to ensure quality control standards.
Refurbish Technician
Pool Table Guys
Salt Lake City, UT
01.2010 - Current
- Re felt and repair.
- Tested functionality of equipment to ensure proper operation.
- Performed maintenance on existing tables.
- Repaired faulty or damaged pool tables using specialized tools and techniques.
- Moved tables from one residence to another.
General Manager
Domino's Pizza
Kearns, UT
07.2020 - 11.2022
- Created operational policies and procedures to ensure efficient operations, quality control, and safety standards.
- Trained and supervised staff members in all aspects of restaurant operations.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Ensured compliance with all local health codes, sanitation regulations, and company policies.
- Established effective communication between kitchen staff and wait staff to provide seamless service experience for guests.
- Scheduled staffing levels according to expected business volume on a daily basis.
- Managed inventory levels ensuring that adequate supplies are available at all times while minimizing waste.
- Reviewed performance evaluations of employees on a regular basis in order to enhance their productivity levels.
- Hired and trained new food service personnel to maintain high productivity levels of staff.
- Trained and mentored up to 15 new employees each quarter.
- Served customers by phone to take orders and answer product or service questions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Delegated work to staff, setting priorities and goals.
Laborer
Widco System
Murray, UT
01.2019 - 07.2020
- During the duration of working at widco systems I learned how to operate a gas mixer
- The mixer is used to mix the stucco that goes on the exterior parts of the houses which allows the brick or the stone to be set on the house
- My job is to mix the stucco and pour it into a wheel barrel and distribute the mix to everyone that is working on the house as well
Dock Forklift Driver
Xpo Logistics
Salt Lake City, UT
01.2017 - 01.2019
- Operating a propane forklift, giving me the responsibility of loading and unloading trailers in a fast paced environment
- After hard work and dedication shown, I became the lead of forklift drivers who worked throughout the dock just outside of the factory
- If the supervisor was not on duty, I would communicate with the other workers, assign them trailers, and locate any trailers that needed to be unloaded, all while ensuring that the whole area in which we worked was clean, safe, and organized at all times to prevent accidents or injuries that could occur while on duty
- From time to time, I would be assigned to bring packaged items to customers who came to the service center to pick up their products.
Cashier Cook
McDonald's
West Valley City, UT
01.2016 - 01.2017
- During the duration in which I worked at McDonalds I learned how to take orders, cook food, give direction when it came to ensuring that the orders be taken out in accordingly, clean whichever station they see fit to put me in, and use my customer service skills from which I gained from previous jobs and utilized it within a different environment
- My responsibilities during this period was to cook, clean, be organized, work at a fast pace, create orders as well as put them together all while making sure that my team was working accordingly whenever we had happened to be short staffed.
Stocker/Grocery Bagger
Smith's Market
West Valley City, UT
01.2015 - 01.2016
- Customer service
- Unloading trailers
- Stocking shelves in a timely matters and creating an organized space for consumers to find what they need, as well as answer any questions they may have.
Education
High School Diploma -
Hunter High School
Some College (No Degree) - Culinary Arts
Granite Technical Institute
Salt Lake City, UTSkills
- Report Preparation
- Account Management
- Complaint resolution
- Order Fulfillment
- Customer service excellence
- Data Management
- Shipping and receiving understanding
- Quality Control
- De-Escalation Techniques
- Customer Service
- Policies and Procedures Adherence
- Management
- Team Management
- Management Coaching
- Attention to Detail
- Performance Management
- Technical Troubleshooting
- Data Entry
- Log updates
- Multitasking and Organization
Timeline
Inventory Coordinator
Paradies Lagardere
04.2023 - Current
General Manager
Domino's Pizza
07.2020 - 11.2022
Laborer
Widco System
01.2019 - 07.2020
Dock Forklift Driver
Xpo Logistics
01.2017 - 01.2019
Cashier Cook
McDonald's
01.2016 - 01.2017
Stocker/Grocery Bagger
Smith's Market
01.2015 - 01.2016
Refurbish Technician
Pool Table Guys
01.2010 - Current
High School Diploma -
Hunter High School
Some College (No Degree) - Culinary Arts
Granite Technical Institute