Joseph Malone
Hemet,CA
Summary
Newly graduated community college student pursuing an Assistant Professional job at Seven Hills Golf Club. A reliable and upbeat Pro Shop Attendant successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
13
13
years of professional experience
Work History
Pro Shop Attendant
Seven Hills Golf Club
Hemet, CA
06.2023 - Current
- Assisted with event coordination, including tournament setup and logistics for smooth operations.
- Trained new employees comprehensively on all aspects of Pro Shop operations, promoting high-quality service standards.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Demonstrated outstanding communication skills while resolving customer complaints or concerns professionally.
- Assisted in inventory management, ensuring accurate tracking of products and timely restocking of items.
- Maintained an organized and visually appealing store environment, contributing to a positive customer experience.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Outside Service Attendant
Seven Hills Golf Club
Hemet, CA
01.2023 - Current
- Contributed to a well-maintained facility by performing routine maintenance tasks on golf carts and equipment.
- Supported operations by effectively managing outside service areas, including practice range and cart staging.
- Efficiently managed pace of play during busy periods by monitoring course activity and providing timely assistance when necessary.
- Managed inventory levels for supplies such as scorecards and pencils to guarantee availability when needed most.
- Facilitated effective communication between pro shop staff, groundskeepers, and outside service attendants to ensure optimal operation conditions.
- Maintained cleanliness of golf carts, ensuring a positive experience for all patrons
Senior Altar Server
Holy Spirit Catholic Church
01.2011 - 06.2022
- Serve on the Altar for the priest
- Coordinate everything on the Altar
- Fix anything that goes wrong
- Work with other Altar servers to make everything work smoothly
Education
Associate of Science - Economics
Mt San Jacinto College
San Jacinto, CA06.2024
Business
Moreno Valley College
Moreno Valley, CA02.2024
Associate of Science - Business Administration
Mt San Jacinto College
San Jacinto, CA06.2024
High School Diploma -
Nuview Bridge Early College High School
Nuevo, CA06.2022
Skills
- Communication
- Coordination
- Attention to Detail
- Respectful attitude
- Patience and Focus
- Staff Training and Development
Leadership And Activities
- College Golf, Mt. San Jacinto College, Captain, 01/23-06/24
- Varsity Golf, Nuevo, CA, Captain, 02/2019 - 06/2022
- Varsity Volleyball (middle school), Hemet, CA, Captain, 01/2015 - 06/2018
References
AVAILABLE UPON REQUEST
Timeline
Pro Shop Attendant
Seven Hills Golf Club
06.2023 - Current
Outside Service Attendant
Seven Hills Golf Club
01.2023 - Current
Senior Altar Server
Holy Spirit Catholic Church
01.2011 - 06.2022
Associate of Science - Economics
Mt San Jacinto College
Business
Moreno Valley College
Associate of Science - Business Administration
Mt San Jacinto College
High School Diploma -
Nuview Bridge Early College High School