Summary
Overview
Work History
Education
Skills
Activities
Timeline
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Joseph Mancini

Little Egg Harbor,New Jersey

Summary

Experienced in managing the sales floor and overseeing incoming shipments for smooth operations. Proficient in executing opening and closing procedures promptly, ensuring on-time store readiness. Skilled in efficient cash and credit card transaction handling, providing accurate change from the store's safe. Diligently fill and verify deposit bags before securely delivering them to the store's bank. Track sales goals and profits to drive success and contribute to overall business growth.

Overview

7
7
years of professional experience

Work History

Keyholder

Vitamin Shoppe
06.2022 - Current
  • Open and close store
  • Be an acting manager
  • Confirm store's sales numbers and charts
  • Assist customers in finding products
  • Manage cash transactions

Curbside To-Go

Olive Garden
10.2020 - 09.2022
  • Take customer orders over phone/in person
  • Oversee process of receiving, packaging, and delivery of food and production for orders
  • Handle cash/card transactions

Server

Olive Garden
10.2020 - 09.2022
  • Greet customers and provide them with quality service
  • Act according to their wishes and concerns
  • Handle cash/credit card transactions
  • Responsible for and encouraged to find solutions to problems arisen until management is absolutely required

Busser

Olive Garden
10.2020 - 09.2022
  • Clear plates and silverware
  • Wipe down and clean tables

Host

Olive Garden
10.2020 - 09.2022
  • Greet and seat customers
  • Take phone calls
  • Manage tables occupied and customers sat via online POS system

Fresh CAP 2

Walmart
02.2019 - 10.2020
  • Maintain a full meat wall
  • Keep track of and adjust inventory of packaged meats on the sales floor and in back cooler
  • Mark down prices of close to expiring products
  • Dispose of expired meats

CAP 2

Walmart
02.2019 - 10.2020
  • Manage merchandise being unloaded from delivery trucks
  • Unload, organize and stock deliveries
  • Assist customers with general questions and store needs

Front-end Service

McDonald’s
01.2018 - 11.2018
  • Be able to take and record orders over the counter and in drive-thru
  • Make sure customers are heard and heard correctly
  • Provide accommodations/solutions for difficult situations as needed

Kitchen Cook

McDonald’s
01.2018 - 11.2018
  • Cook food
  • Prepare sandwiches/meals
  • Clean and be responsible for closing each workstation of the restaurant
  • Make sure food and ingredients being served are fresh and consumable

Education

BA - Psychology, Concentration in Forensics

Stockton University
07.2022

Skills

  • Cash handling accuracy
  • Training and mentoring
  • Workplace safety
  • Store maintenance
  • Customer service management
  • Bank deposits
  • Alarm systems
  • Daily reporting
  • Team training and development
  • Inventory monitoring
  • Promotional planning
  • Task delegation
  • Loss prevention
  • Promotional campaigns
  • Opening and closing coordination
  • Employee oversight
  • Store recovery processes

Activities

  • Future Business Leaders of America (FBLA), Member, 01/01/15, 12/31/16, Vice President, 01/01/16, 12/31/17
  • Gold Hawk Tae Kwon Doe, Tae Kwon Doe, 01/01/06, 12/31/15, First Degree Black Belt, 01/01/13, Second Degree Black Belt, 01/01/14
  • Krav Ma Ga, 01/01/14, 12/31/17

Timeline

Keyholder

Vitamin Shoppe
06.2022 - Current

Curbside To-Go

Olive Garden
10.2020 - 09.2022

Server

Olive Garden
10.2020 - 09.2022

Busser

Olive Garden
10.2020 - 09.2022

Host

Olive Garden
10.2020 - 09.2022

Fresh CAP 2

Walmart
02.2019 - 10.2020

CAP 2

Walmart
02.2019 - 10.2020

Front-end Service

McDonald’s
01.2018 - 11.2018

Kitchen Cook

McDonald’s
01.2018 - 11.2018

BA - Psychology, Concentration in Forensics

Stockton University

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Joseph Mancini