Joseph Manley
Ashland,KY
Summary
Dynamic Field Technician V at Charter Spectrum with a proven track record in enhancing system performance through meticulous troubleshooting and regular maintenance. Highly adaptable and detail-oriented, I excel in collaborative environments, consistently improving team productivity and resolving complex technical issues while prioritizing safety and efficiency.
Overview
3
3
years of professional experience
Work History
Field Technician V
Charter Spectrum
Ashland
03.2022 - Current
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Assisted in the high split swap over process in Lexington, KY with maintenance techs on night shift.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Collaborated with other field technicians to resolve complex technical issues.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Prepared and submitted reports to document work performed and provide progress updates to management.
- Assisted in training new hires on company protocol, increasing overall productivity within the department.
- Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
Education
Bath County High School
Owingsville, KYB.S Of Accounting - Accounting
Johnson & Wales University
Providence, RISkills
- A highly adaptable team member
- Willingness to work any hours needed to complete all work
- Very detailed and organized in my work spaces
- Consistently asking questions to better my profession
Timeline
Field Technician V
Charter Spectrum
03.2022 - Current
Bath County High School
B.S Of Accounting - Accounting
Johnson & Wales University