Joseph Mannion
Idaho Falls,Idaho
Summary
Us Veteran.
QA game tester for call of duty MW2 and Shrapnel.
Dedicated QA game tester bringing 3 years of experience and diligence to handle needs of large and complex projects. Solid history in both QA testing and design. Seek to apply expertise to growth-oriented, dynamic position. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Moving to Florida and looking to work any days or hours.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Gaming QA Tester
Lionbridge Gaming
Boise, ID
05.2022 - Current
- Coordinated with developers for efficient defect resolution process.
- Reviewed requirement documents and provided input related to quality assurance aspects.
- Attended daily stand-up meetings with development teams to discuss progress of tasks assigned.
- Performed regression tests after fixing or modifying existing features or functionality.
- Tested games to identify areas of improvement for quality, sound, graphics and overall functionality.
- Improved existing test cases by adding more scenarios for better coverage of edge cases which may have been overlooked previously.
- Verified that any newly implemented features worked correctly across multiple platforms or devices.
- Monitored the progress of bug fixes to ensure that bugs were addressed in a timely manner.
- Analyzed data from live servers to detect any abnormalities or irregularities in the system's behavior or performance metrics.
- Developed and maintained test plans, scripts and reports for game testing.
- Troubleshot bugs to find root cause and improve data collection methods.
- Generated concise written reports to detail discrepancies found during testing and entered findings into bug tracking system.
CSR Supervisor
Washington Federal Bank
Boise, ID
04.2020 - 04.2022
- Received telephone calls from customers regarding their accounts or services provided by the bank.
- Assisted customers with deposits, withdrawals, transfers, and other banking transactions.
- Informed customers about new products or services available through the bank.
- Provided account information and answered customer inquiries in a timely manner.
- Resolved customer complaints or escalated them to the appropriate personnel as needed.
- Verified customer signatures against signature cards on file at the branch.
- Utilized various software programs including Microsoft Office Suite for data entry purposes.
- Assisted customers in person and via telephone to reorder checks and provide bank statements and account balances.
Master at Arms
US Navy
Norfolk/ Kingsbay , VA
11.2016 - 03.2020
- Patrolled decks and passageways to monitor crew member activities.
- Supervised a team of watchstanders responsible for monitoring all areas of the vessel.
- Trained security personnel in the proper handling of firearms and explosives.
- Maintained accountability for weapons, ammunition, keys, and other sensitive items.
- Provided guidance on the proper use of force and weapons in accordance with applicable laws and regulations.
- Assessed potential threats to personnel or facilities while ashore or at sea.
- Developed security plans for special events such as port visits or ceremonies.
- Responded to emergency situations such as fires, medical emergencies, or terrorist threats.
Education
Some College (No Degree) - Game Design
Boise State University
Boise, IDSkills
- Software Testing
- Regression Testing
- Performance Testing
- Stress Tolerance
- Quality Assurance
- 3D Modeling
- Functional Testing
- Test Automation
- Technical Reporting
- Integration Testing
- Video Game Development
- Industry Standards
- Game Design
- Account Servicing
- Financial Planning
- Testing and Debugging
- Code Reviews
- Fluent in C, C, C#
- Oral and Written Communications
- Data Encryption
Accomplishments
- graduated naval recruit training camp
- graduated A school, Lackland AF base
Certification
National Defense Achievement
Expert Rifle and Pistol
Global War on Terrorism Medal
SRF Alpha graduation
Fire Fighting School Graduation
Timeline
Gaming QA Tester
Lionbridge Gaming
05.2022 - Current
CSR Supervisor
Washington Federal Bank
04.2020 - 04.2022
Master at Arms
US Navy
11.2016 - 03.2020
Some College (No Degree) - Game Design
Boise State University