Joseph Marin
Orlando,FL
Summary
Experienced law enforcement supervisor and customer service professional with a strong background in leadership, decision-making, and records management. Proven skills in strong communication, both oral and written, community outreach, and effectively collaborating with diverse teams to tackle day to day challenges. Adaptable and quick to learn, with a focus on continuous improvement and strategic partnerships. Demonstrated excellence in negotiation, strategic planning, and organized execution to drive productivity and achieve company goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Flight Attendant
Delta Air Lines
Minneapolis, MN
09.2021 - Current
- Passenger security, safety, and customer service while representing a legacy brand airline during domestic and international flights.
- Assist during boarding and deplaning; demonstrate safety equipment and procedures; sell and serve beverages, meals and snacks; and attend to passenger needs throughout flight duration.
Travel Concierge
Brides Travel, LLC.
Various Cities, USA
01.2010 - Current
- Travel planner and consultant for various people in my professional and personal life.
- Organized group wedding travel plans and events.
- (part-time)
Bartender
The Rock
Phoenix, Arizona
09.2020 - 09.2021
- Maintained regular clientele through professional and friendly service.
- Managed the establishment by coordination of daily opening time duties and inventory restocking.
- Prepared beverages in a fast-paced environment.
Police Lieutenant
Gilbert Police Department
Gilbert, Arizona
09.2012 - 11.2018
- Management of up to 45-60 personnel, both civilian and sworn.
- Coordinated and managed criminal investigations, which included our Violent Crimes, Financial Crimes, Special Victims, Family Violence and Property Crimes Units.
- Oversaw the Field Training Program for new officers.
- Created and organized events celebrating community and police engagement and accomplishments.
- (retired)
Police Sergeant
Gilbert Police Department
Gilbert, Arizona
10.2006 - 09.2012
- Oversaw the administrative investigations of law enforcement officers and other non-sworn personnel.
- Managed the recruitment and hiring of new officers.
- Created then delivered presentations to city government officials regarding police performance and discipline.
- Managed the physical fitness and training of newly hired officers during pre-academy as a certified physical fitness instructor.
Police Officer
Gilbert Police Department
Gilbert, Arizona
06.1998 - 10.2006
- Conducted routine investigations for citizens throughout the city.
- Certification as a School Resource Officer, Field Training Officer, and Criminal Investigations Detective.
- Obtained Advanced Forensic Interviewing certification, and Advanced Scientific Content Analysis training.
- Collaborated with teachers, administrators, counselors, parents and guardians, and other stakeholders to create safe learning environments for all students.
- Collaborated with probation officers, school representatives and other key individuals in community to support adolescents and families.
Education
Certificate of Police Staff and Command - budgeting, staffing, management, advance leadership
Northwestern University
Chicago, IL (Gilbert, AZ)11-2012
Bachelor of Arts - Sociology, Criminal Justice, General Business
University of Arizona
Tucson, AZ05-1998
Skills
- Conflict resolution and crisis management
- Customer service and relations
- Team collaboration and leadership
- Effective communication
- Multitasking and attention to detail
- Problem-solving and evaluation
- Inventory management
- Event planning and coordination
- Public speaking and engagement
- Risk assessment and collaboration
- Operational planning
- Community policing strategies
- Relationship building
- Interpersonal communication
Awards Trainings And Certifications
- Federal Aviation Administration Certified Flight Attendant
- Arizona Advance Leadership Program Graduate
- Advanced Critical Incident Stress Management Instructor/Coordinator
- Advanced Forensic Interviewing
- Supervisor of the Quarter 2013
- Supervisor of the Quarter 2016
Certification
- Advance Forensic Interviewing Certification
- Arizona Advanced Leadership Program graduate
- Federal Aviation Administration Flight Attendant Certification
- Advance Critical Incident Stress Management Instructor/Coordinator
Accomplishments
- Supervisor of the Quarter 2016
- Supervisor of the Quarter 2013
- City of Tempe Citizen of the year 1993
Timeline
Flight Attendant
Delta Air Lines
09.2021 - Current
Bartender
The Rock
09.2020 - 09.2021
Police Lieutenant
Gilbert Police Department
09.2012 - 11.2018
Travel Concierge
Brides Travel, LLC.
01.2010 - Current
Police Sergeant
Gilbert Police Department
10.2006 - 09.2012
Police Officer
Gilbert Police Department
06.1998 - 10.2006
Certificate of Police Staff and Command - budgeting, staffing, management, advance leadership
Northwestern University
Bachelor of Arts - Sociology, Criminal Justice, General Business
University of Arizona
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