Joseph Marino
Albany NY,NY
Summary
Proven Service Technician with a track record of enhancing client retention and fostering a culture of continuous improvement at Hobart F.E.G. Expert in installation, repair, and preventive maintenance, coupled with exceptional communication skills. Demonstrates attention to detail and the ability to troubleshoot complex issues, ensuring equipment reliability and customer satisfaction.
Knowledgeable Installation Leed with solid background in diagnosing and repairing complex mechanical issues. Successfully executed maintenance tasks and troubleshooting techniques to ensure optimal equipment performance. Demonstrated technical expertise and problem-solving abilities in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Service Technician
Hobart F.E.G
09.2014 - Current
- Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- I'm responsible for installing equipment and starting it up to verify proper operation.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Managed inventory levels effectively by accurately recording usage data and proactively replenishing stock when needed.
Service Technician
Northeast Commercial Appliances
06.2013 - 09.2014
- Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Service Technician
Hobart F.E.G
01.2005 - 06.2013
- Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Education
GED -
Job Corp
Oneonta, NY06-1997
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Valid Driver's license
- Punctual and reliable
- Troubleshooting skills
- Flexible and adaptable
Timeline
Service Technician
Hobart F.E.G
09.2014 - Current
Service Technician
Northeast Commercial Appliances
06.2013 - 09.2014
Service Technician
Hobart F.E.G
01.2005 - 06.2013
GED -
Job Corp
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