Joseph Martin
Live Oak,CA
Summary
Resourceful Network Engineer with years of on-site network management and high-level military logistic services experience. Develops and implements initiatives to foster corporate objectives. Proven history of providing supplemental and total management support for IT systems. Successful establishing and maintaining networks and servers with strong aptitude for identifying solutions to solve client challenges.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Systems Engineer
Centene Corporation
Sacramento
2022 - 2023
- Oversaw data center and HVAC systems, proactively addressing potential cooling tower failures
- Established 24/7 team site for immediate issue resolution, improving responses to equipment downtime
- Took the lead in upgrading and carefully relabeling over 100,000 cables, transforming our cable management approach, and making troubleshooting much smoother and more effective
- Led, maintained, and monitored mechanical and electrical equipment, ensuring seamless operations.
Network Technician
Microsoft
Remote
12.2021 - 2022
- Data Center Technician I
- Troubleshot industry-level servers, installed hotspot components, and conducted detailed cabling troubleshooting
- Shared expertise in Linux systems by training team members, contributing to enhanced team skills
- Demonstrated efficient project management by closing longstanding projects within a month
- Restored offline systems to production promptly, minimizing downtime
- Microsoft Support Engineer Level II
- Assisted customers with complex issues related to Outlook, Microsoft Teams, and Active Directory
- Maintained an impressive 90% ticket resolution rate, providing direct engineering support for Microsoft Office 365 and Exchange Online
- Adapted to remote work, gaining proficiency in the complexities of Microsoft Teams.
Logistics Supervisor
Additional Experience
Sacramento
01.2003 - 01.2020
- With a background spanning distribution, warehousing, retail management, and a decade of service in the US Army, background extends beyond the realm of technology, encompassing leadership roles
- I bring a unique perspective to technical endeavors
- Distribution Supervisor, Core-Mark International
- Warehouse Supervisor, Reyes Coca-Cola Distribution Center
- Distribution Supervisor, Seven-Up Bottling Co
- Assistant Store Director, Safeway, Inc.
Education
Bachelor of Science -
Western Governors University
01-2022
Skills
- Risk Assessment
- Project Management
- Performance Improvement
- Access Control
- Firewalls and endpoint security
- Equipment Configuration
- Networking Infrastructure & Technologies
- Team Leadership & Development
- Infrastructure planning and design
- Optics & Cabling
Certification
- Cisco Certified Network Associate (CCNA) | Data Center Certified Associate
- Microsoft Certified: Azure Fundamentals | AWS Certified Cloud Practitioner
- CompTIA Security+, Network+, A+, Project+, Linux+ and Server+
- IT Infrastructure Library 4 (ITIL 4) | Schneider Electric, 2023
Accomplishments
US Army Logistics Section Specialist - 10+ years’ service
References
References available upon request.
Timeline
Network Technician
Microsoft
12.2021 - 2022
Logistics Supervisor
Additional Experience
01.2003 - 01.2020
Systems Engineer
Centene Corporation
2022 - 2023
Bachelor of Science -
Western Governors University