Joseph Martin
Newtown Square,PA
Summary
Dedicated Technician with proven expertise at G5 Tek, managing inmate communication systems across six correctional institutions. Recognized for exceptional troubleshooting and customer service skills, ensuring seamless software installation and maintenance. Adept at multitasking under pressure, delivering reliable program support and enhancing operational efficiency.
Overview
11
11
years of professional experience
Work History
Technician
G5 Tek
06.2014 - 11.2025
I was in charge of 6 Delaware Correctional Institutions. I took care of the inmate phone systems and tablet systems at each Institution.
Education
High School Diploma -
Ridley Senior High School
Folsom, PASkills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Written/Verbal communication
- Troubleshooting
- Installation and repair
- Maintenance and repairs
- Power Tools and Equipment
- System Tests
- Software configuration
- Program support
- Software installation
- Tech-Savvy
- Customer interaction
Timeline
Technician
G5 Tek
06.2014 - 11.2025
High School Diploma -
Ridley Senior High School