Joseph Martinez
Summary
Results-oriented perspective Outside Salesman with over 20 years of experience in the construction trades, complemented by several years of expertise in sales and customer service. Proven ability to build and maintain strong client relationships, effectively understand customer needs, and deliver tailored solutions that drive sales growth. Extensive knowledge of construction materials and practices, enabling insightful consultations and recommendations. Demonstrated success in achieving sales targets and expanding market presence through strategic networking and proactive outreach. Committed to providing exceptional service and contributing to the overall success of the team.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sales Design Consultant
Tuff Shed
04.2024 - Current
- Generated new leads by networking with potential clients, attending local events, and leveraging social media platforms.
- Organized successful trade shows and industry events that showcased products effectively to potential customers while boosting brand awareness in local markets.
- Utilized product promotions and sales initiatives to increase revenue while building sustainable customer relationships and expanding market share.
- Delivered exceptional customer service through in-depth product knowledge, understanding client preferences, and offering tailored design solutions.
- Conducted site walks to determine optimal location for products, identify potential challenges during install and produce a plan to overcome them.
- Managed multiple projects concurrently while maintaining attention to detail and quality control throughout the design and installation process.
Maintenance Technician
Idaho Falls Zoo
08.2022 - 03.2024
- Adapted quickly to changing priorities and workloads, effectively managing time and resources to complete tasks on schedule.
- Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.
- Performed repairs and maintenance on electrical, plumbing, and HVAC systems.
- Maintained accurate records of all maintenance activities, ensuring proper documentation for facility management review.
- Assisted in training new employees on proper techniques for completing facility maintenance tasks safely and effectively.
- Increased energy efficiency with installation of LED lighting and automation controls.
- Established and maintained effective working relationships with vendors and contractors to support operations.
- Operated range of heavy equipment on regular basis to complete project tasks.
Maintenance Technician
Grand Targhee Resort
10.2021 - 05.2022
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Carried out building updates such as painting surfaces, replacing fixtures, and reorganizing rooms.
- Provided exceptional customer service while responding to work orders, resolving issues in a timely manner.
- Supported facility renovations by assisting with demolition, construction, and installation tasks as needed.
Installation & Service Technician
Pelican Water Systems
09.2019 - 05.2021
- Upheld company reputation for quality workmanship through precise execution of tasks according to blueprints and specifications.
- Successfully executed new water system installations on schedule, ensuring strict compliance with construction specifications, company protocols, and safety standards.
- Managed inventory levels effectively, reducing wasted resources while ensuring availability of necessary components for each job assignment.
- Led proactive performance evaluations of residential and commercial systems, identifying and resolving potential failures before escalation, reducing emergency service calls.
- Identified and recommended water treatment solutions to existing customers, increasing system efficiency and customer satisfaction while generating additional sales.
- Provided exceptional customer service by explaining the repair process, answering questions, and offering expert advice on device care and maintenance.
- Communicated effectively with manufacturers regarding warranty claims, replacement parts orders, or technical support inquiries as needed.
Plumber Apprentice
Kilgore Mechanical
03.2015 - 11.2018
- Collaborated with contractors, electricians, and other trade professionals for smooth coordination during multi-disciplinary projects.
- Effectively communicated with clients regarding their needs while providing clear explanations about necessary repairs or replacements.
- Applied extensive knowledge of local building codes, enabling adherence to regulations during all plumbing work conducted.
- Developed strong problem-solving skills by successfully troubleshooting challenging situations encountered on the job site.
- Performed inventory management, streamlining the process of ordering supplies and maintaining accurate stock levels.
- Organized and moved materials from truck to job site to support project requirements.
- Operated forklift, haul trucks, loader and other equipment on daily basis.
Crew Lead/ Solar Panel Installer
Solar City
08.2014 - 02.2015
- Received, inspected and prepared solar panels and materials in the warehouse and transported them to jobsite.
- Installed electrical components, conduit, wiring, and solar panels according to blue prints and wiring schematics.
- Managed project timelines, ensuring milestones were met while maintaining high-quality standards.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Implemented safety protocols to reduce workplace accidents and promote employee wellbeing.
- Delegated tasks according to individual strengths, optimizing overall team performance and output.
- Addressed customer concerns promptly, resulting in improved satisfaction rates and repeat business.
Plumber Pro/Warehouse Associate
Lowes
08.2012 - 08.2014
- Provided exceptional customer service while assisting consumers in locating desired products within the warehouse store setting.
- Effectively addressed customer inquiries regarding product specifications, availability, pricing information, or other pertinent details.
- Supported warehouse efficiency by conducting thorough inspections on incoming shipments for quality assurance purposes.
- Operated equipment such as forklifts, pallet jacks and hand trucks to move materials.
- Conducted routine cycle counts to maintain accurate inventory records and reduce discrepancies between physical stock levels and system data.
Journeyman Plumber/ Pipe Fitter Apprentice
Local 525 Plumbers and Pipe Fitters Union
07.2007 - 12.2012
- Mentored apprentice plumbers in proper techniques, safety protocols, and industry standards for quality workmanship.
- Maintained a safe working environment by adhering to OSHA regulations and following industry best practices.
- Solved complex plumbing problems by leveraging extensive knowledge of tools, equipment, materials, and techniques used in the trade.
- Reduced project costs by accurately estimating materials and labor required for plumbing installations and repairs.
- Collaborated with contractors, architects, and engineers to ensure seamless integration of plumbing systems in new construction projects.
- Interpreted blueprints to determine locations, quantities, and sizes of materials required.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Ensured compliance with local building codes and regulations through rigorous adherence to installation guidelines and permit requirements.
Education
Pipe Fitting - Plumbing, Welding and Rigging
United Pipe Trade
01.2012
BSBA -
ITT TECH
01.2007
General Studies -
Santa Fe High School
01.2000
Skills
- CRM Software Experience
- POS Salesforce Knowledge
- Computer Proficiency and Microsoft Office
- Quotation Experience
- Customer Service
- Consultative and Design Sales
- Leadership, Teamwork and Collaboration
- Product Displays and Events
- Construction Trades Knowledge & Coordination
- Extensive Electrical & Plumbing Experience
- OSHA 10 & 30 Certified
- Proficient in Construction Drawings Review and Interpretation
Certification
- Plumbers Apprentice, TX, TSBPE, 2021
- Power Actuated Tools, HILTI, 2018
- Red Badge Clearance, IAH/TSA, 2017
- Basic Plus Ref, HASC, 2017
- Aerial Work Platform Operator, Smart Safety Group, 2017
- Orbital Fusion Welding, UA-MCAA, 2012
- Forman Training, UA-MCAA, 2012
- Journeypersons Plumber License, NV, NBOPE, 2012
- Confined Spaces, UA-MCAA, 2011
- OSHA 30, OSHA, 2009
- OSHA 10, OSHA, 2008
References
- Charles Johnson, Installer at Pelican, 469-767-0320
- George Kapacos, Solar City, 702-832-6304
- Jason Miller, Friend, 505-570-1024
Timeline
Sales Design Consultant
Tuff Shed
04.2024 - Current
Maintenance Technician
Idaho Falls Zoo
08.2022 - 03.2024
Maintenance Technician
Grand Targhee Resort
10.2021 - 05.2022
Installation & Service Technician
Pelican Water Systems
09.2019 - 05.2021
Plumber Apprentice
Kilgore Mechanical
03.2015 - 11.2018
Crew Lead/ Solar Panel Installer
Solar City
08.2014 - 02.2015
Plumber Pro/Warehouse Associate
Lowes
08.2012 - 08.2014
Journeyman Plumber/ Pipe Fitter Apprentice
Local 525 Plumbers and Pipe Fitters Union
07.2007 - 12.2012
BSBA -
ITT TECH
General Studies -
Santa Fe High School
Pipe Fitting - Plumbing, Welding and Rigging
United Pipe Trade
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