Joseph Massimo
North Wales,PA
Summary
Results-driven water professional with over 15 years of experience in strategic leadership, business development, and operational excellence. Proven expertise in driving growth, optimizing processes, and leading cross-functional teams to achieve organizational goals. Skilled in stakeholder management, project execution, and delivering innovative solutions in dynamic environments. Committed to fostering collaboration, continuous improvement, and achieving measurable results.
Overview
12
12
years of professional experience
Work History
Territory Manager – Mid-Atlantic Region
Veolia Water Technologies & Solutions
Trevose, PA
05.2024 - Current
- Leading an execution and fulfillment team of 41 personelle, who are responsible for annual revenue of ~$20 million
- Cultivated a culture of openness within the team, significantly improving morale, which has been lacking over the years.
- Executed reorganization to enhance team strengths and foster improved customer relationships.
- Implemented new metric process for Field Service Representatives, aligning performance with organizational goals.
- Achieved over a 20% reduction in unliquidated time through Q2 of 2025, while enhancing tracked site margins, thus increasing overall regional margins.
- Developed process for accurate site profitability metrics to mitigate system manipulation risks that is near ready to release to Field Area Managers.
Business Developer - Operations & Maintenance (O&M) Contracts
Veolia Water Technologies & Solutions
Trevose, PA
10.2020 - 05.2024
- Consistently surpassed sales targets, achieving $60 million in 2021, $43 million in 2022, and $20 million in 2023 for operations and maintenance contracts.
- Led bid teams of over 15 members to secure project awards successfully.
- Coordinated complex negotiations with legal, engineering, and operations teams over several weeks.
- Developed new market opportunities utilizing existing equipment offerings from Veolia.
- Executed deals through all phases, from startup to commissioning.
- Organized training initiatives on operational responsibilities and boiler technical knowledge.
- Trained capital sales representatives to identify service opportunities for improved client support.
Global Sales Tools & Process Leader
SUEZ Water
Trevose, PA
10.2018 - 10.2020
- Lead team of 2-3 developers on implementing new enhancements
- Coordinated efforts across various departments to improve utilization of the tool
- Created new process for SIP/VIC to improve payment time by over 50%
- Increase user adoption by ~32%
- Reduce number of required fields by ~40%
- Managed a CRM database of 854 global users and transitioned them between different versions of the CRM
- Developed a road map that can be followed for years to come of where we want to take the CRM platform
Technical Sales Representative
SUEZ Water (formerly General Electric ‘GE’ Mobile Water)
Houston, TX
09.2013 - 10.2018
- Consistently exceeded sales plans: 117% of Revenue Plan for 2018, 132% of Mobile Plan & 216% of BOO plan for 2017 (Eagle Winner), 120% of BOO & Mobile for 2016, 152% of BOO Plan & 123% of Mobile Plan for 2015, 857% of Build, Own, Operate (BOO) Plan & 105% of Mobile Plan for 2014
- Closed six competitively held accounts worth ~$1,634,000 annually
- Sold new applications into existing markets including the first operate and maintain contract into a refinery utilizing GE’s Membrane Bioreactor (MBR) & the first build, own, operate (BOO) MBR contract into a chemical plant
- Led cross-functional team of corporate accounts, chemical account managers (CMS), commercial operations, and field service to close the first long term build, own, operate (BOO) contract in five years for the Gulf region
- Increased sales by challenging the business to take on operations of non-core GE technologies including a mobile copper removal system worth ~$408,000 annually and a 15 year ultrafiltration system with a clarifier and filter press worth >$6MM total deal value
- Sold new business in multiple industrial markets including power generation, refineries, chemical processing, pulp & paper, food & beverages, breweries
- Five time winner of the monthly New Driveway’s campaign, which is awarded to the top prospector out of the 21 sales representatives in North America
Education
Water Leadership Institute Graduate -
WEF - The Water Leadership Institute
01-2021
Bachelor of Science - Mechanical Engineering, Engineering Leadership
Pennsylvania State University
State College, PA01.2011
Skills
- Salesforcecom
- SAP
- Microsoft Word
- Microsoft Power Point
- Microsoft Excel
- Google Suites
- ServiceMax
- Progen
- Veolia Water’s Insight Platform
- GE Power’s Global Install Base System (GIB)
- Argo Analyzer
- Winflows
- Industrial Info Resource
- Oracle
Training
- Aspire Graduate
- Thriving in a Matrixed Organization
- Foundations of GE Leadership
- Power Plant Fundamentals
- Strategic Selling
- Ultrafiltration (MPak) Training
- Contract Expertise Course
- GE Water Field Service Course
- Selling at GE Water
GE Commercial Leadership Program (CLP)
The Commercial Leadership Program (CLP) develops sales and commercial leaders through challenging rotational assignments and a rigorous training curriculum.
Inside Sales- St. Louis, MO March 2013 – September 2013
- Increased realized revenue cash flow by $1.7MM by implementing a process, which decreases the back log of billing from $2 million dollars to less than $300 thousand dollars
Inside Sales- Trevose, PA March 2013 – September 2013
- Created and implemented a tool for the sales team to utilize which can quickly calculate a payback period to the client for a variety of different services
Commercial Operations- Trevose, PA March 2012 – September 2012
- Participated in negotiations of terms and conditions with customers including GE’s largest O&M contract in North America worth ~$20MM
Application Engineer- Norfolk, VA September 2011 – March 2012
GE Mobile Water
- Gained a strong technical knowledge of water treatment technologies including ion exchange, reverse osmosis, filtration, ultra-filtration, coagulation, electro-deionization, and membrane biological reactors
Early Identification Program (EID)
EID – Intern, Sourcing, Greenville, SC May 2010 - May 2011
GE Energy- Wind
- Eliminated over 10,000 compliance gaps between Digital Workbench and Oracle Systems
- Activated over 1,000 parts for the 2.5 Wind Turbine
EID – Intern, Field Engineer, Exton, PA August 2009 – December 2009
GE Energy – Bently Nevada
- Monitored vibration monitoring equipment during plant start-up
- Executed the design and installation of vibration monitoring equipment
EID – Intern, Account Manager, Cherry Hill, NJ April 2008 – January 2009
GE Infrastructure – Project Manager
- Managed over $1,000,000 worth of projects ranging from $1,000 to $50,000 each
Timeline
Territory Manager – Mid-Atlantic Region
Veolia Water Technologies & Solutions
05.2024 - Current
Business Developer - Operations & Maintenance (O&M) Contracts
Veolia Water Technologies & Solutions
10.2020 - 05.2024
Global Sales Tools & Process Leader
SUEZ Water
10.2018 - 10.2020
Technical Sales Representative
SUEZ Water (formerly General Electric ‘GE’ Mobile Water)
09.2013 - 10.2018
Water Leadership Institute Graduate -
WEF - The Water Leadership Institute
Bachelor of Science - Mechanical Engineering, Engineering Leadership
Pennsylvania State University
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