Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Joseph Masters

Lenoir City,TN

Summary

Experienced Executive Sales Manager Specializing in New Business Development within the medical industry. Results-oriented National Account Manager effective at expanding territories and building retention. Highly organized with excellent communication and planning abilities. Offering 20 years of experience in fast-paced sales environments. Performance-oriented Sales Leader offering exceptional record of achievement over 24-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Experienced Business Manager adept in national business operations, cultivating new business partnerships, managing supplier relationships and increasing customer satisfaction. Excellent business acumen, customer service skills and strategic planning.

Overview

17
17
years of professional experience
1
1
Certificate

Work History

Strategic National Accounts Manager

TTG Imaging Solutions
07.2020 - Current
  • Specializing in all aspects of Nuclear Medicine and Molecular Imaging
  • Oversaw strategic accounts nationwide, both in sales of capital equipment and full-service contracts
  • Implemented the largest contract in company history by obtaining TTG's first and only GPO contract for capital equipment and service
  • Coordinated the removal and placement of imaging equipment
  • Relations within the largest GPO's and IDN's in the country, as well as major ASC's
  • Instrumental in negotiating local contracts with OEM executives in order to obtain best price for clients, both in terms of purchasing and service.
  • Conducted market research to identify customer needs and preferences.
  • Delivered comprehensive training programs for the sales team, enhancing product knowledge and selling skills.
  • Boosted sales by 28%, territory by 53%, and market share by 19% using cross-selling techniques.

Senior Territory Manager

Agiliti Health
08.2015 - 06.2020
  • Increased territory sales by 41% from 2015 to 2019, showcasing superior analytical thinking, strategic planning, and organizational capabilities
  • Expertly managed a support team of 47 and handled daily operations and the monitoring of various systems, including hardware and network
  • Provided education and training for a vast number of managers to ensure proper completion of assigned tasks
  • Demonstrated strong drive to achieve client satisfaction, retention, and success, simultaneously improving the company and preventing loss of revenue through clean system setup
  • I am regarded as a detail-oriented territory manager with strong interpersonal skills combined with the ability to conduct effective on-site staff training.
  • Foster strong relationships with distributors and other channel partners to ensure smooth supply chain operations and timely product delivery.
  • Contributed to overall business strategy as a member of the senior leadership team responsible for setting organizational goals and objectives.
  • Drive sales efficiency through data-driven decision-making processes based on accurate reporting and analysis of key performance metrics.

Executive Director

Doctors Management
08.2011 - 09.2015
  • Highly accomplished professional accountable for recruiting, hiring, and training 41 sales representatives to manage the US portfolio
  • Provided education and training for new team members simultaneously ensuring the increase in overall performance of cross-functional teams
  • Contributed to management processes such as issue identification, problem management, configuration management, change management, availability management, and customer service
  • Independently closed $9million in contractual business in the Tennessee, North Carolina, South Carolina, and Kentucky markets since January 2014 Acted as subject-matter expert in acquiring contracts with Med Assets outside of VHA and HPPI to provide better budget solutions for the company's clients
  • Responsible for defining program goals and objectives while establishing methods and means of accomplishing program objectives
  • Responsible for building systems and procedures to accomplish the mission and reach the strategic as well as annual goals set forth by the board.
  • Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
  • I oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.

VP Mid Atlantic

Medical Optics
07.2007 - 08.2011
  • Highly skilled professional in charge of obtaining and maintaining GPO contracts
  • Displayed strong organizational, managerial, and communication skills while working with 14 sales representatives
  • Demonstrated strong negotiation skills while working with GSA, Premier, Med Assets, and VHA to obtain and maintain the best pricing points
  • Goal-oriented individual in charge of finding and utilizing numerous surgical equipment laboratories across the country to best handle customer needs while simultaneously attaining new customers and delivering high-quality service
  • Responsible for developing business strategy and ensuring appropriate implementation of company's goals, standards, and regulations
  • Monitored all service areas of the operation, ensuring compliance with all regulatory standards
  • Established agency goals that contribute to internal as well as external customer satisfaction.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
  • Developed and executed targeted business development initiatives, leading to an expansion of the company''s client base.

Education

Bachelor's in Business Management - Business Administration And Management

University of Tennessee
Knoxville, TN
01.1994

Skills

  • Territory Management
  • Strategic Planning
  • Business growth and retention
  • Sales tactics
  • Contract Negotiations
  • Sales Pipeline Management
  • Sales Quota Management
  • New Business Development

Accomplishments

  • Inventor of a new product called Shade Savers
  • Awarded 2 patents from United States Patent and Trademark Office

Certification

  • United States Patent and Trademark Owner, 06/2019, Present
  • Highly Trained in Nuclear Medicine - Molecular Imaging PET/CT, Spect, CT
  • Obtained a Design Patent
  • Obtained a Design and Utility Patent
  • Own Trademark for the Patents
  • Sponsored training programs in sales, marketing, supervision, and management.
  • Accredited with Education Design to give ongoing credits to nurses and Bio-Med.
  • Obtained a realtor's license

Timeline

Strategic National Accounts Manager

TTG Imaging Solutions
07.2020 - Current

Senior Territory Manager

Agiliti Health
08.2015 - 06.2020

Executive Director

Doctors Management
08.2011 - 09.2015

VP Mid Atlantic

Medical Optics
07.2007 - 08.2011

Bachelor's in Business Management - Business Administration And Management

University of Tennessee
Joseph Masters