Joseph Mattera
Leechburg,PA
Summary
Dedicated warehouse operations professional with extensive experience in customer relations and team development. Expertise in optimizing stock replenishment processes and conducting accurate inventory audits, contributing to improved efficiency and enhanced customer experience.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Replenishment Team Member
Walmart
09.2018 - Current
- Implemented strategies for timely restocking of shelves based on sales trends and customer demand.
- Managed inventory levels to ensure product availability and reduce stockouts.
- Collaborated with team members to optimize replenishment processes and improve efficiency.
- Conducted regular stock audits to maintain accuracy and compliance with company standards.
- Trained new staff on best practices for inventory management and store layout optimization.
- Unpacked trucks, moved merchandise, and stocked shelves to provide appealing sales floor and positive customer experience.
Shift Manager
Bee Ridge Pizza
08.2009 - 07.2018
- Supervised daily operations, ensuring efficient workflow and high-quality service delivery.
- Trained and mentored team members, fostering a collaborative work environment.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
Education
High School Diploma -
Sarasota High School
Sarasota, FL05-2008
Skills
- Customer relations skills
- Warehouse operations
- Pallet jack operation
- Stock replenishment
- Backstock organization
- Teamwork
- Problem-solving abilities
- Adaptability and flexibility
Certification
AI Foundations by Google, through coursera
Timeline
Replenishment Team Member
Walmart
09.2018 - Current
Shift Manager
Bee Ridge Pizza
08.2009 - 07.2018
High School Diploma -
Sarasota High School