Joseph Matzke

• Streamlined daily operations to enhance efficiency across retail properties.
• Implemented inventory management systems, reducing discrepancies and improving stock accuracy.
• Led cross-functional teams to optimize tenant relations and enhance customer satisfaction.
• Developed training programs for staff, fostering skill enhancement and operational excellence.
• I built a core asset pool, leaving a strong net of properties in my region: 54 million square feet of strongly anchored, 294 properties with an aggregate valuation of 9.1 billion dollars.

My role with IRC was to work closely with Asset Management, Property Management, and Leasing to maintain the operational performance of the physical assets of the commercial portfolio. In addition, my duties included the coordination of landlord/TI build-outs within our commercial property portfolio. My prior building experience lends to maintaining a vital suppprt role to all three departments in drafting and obtaining accurate forecast numbers for leasing to begin their negotiations with tenants as potential infills of existing vacant space. My role within asset management was one of maintaining my annual CapEx budget of 13.5 - 27MM$ for my 13.5MM SF of properties under roof within my 17 states of retail space. Maintaining the core and shell, substrate, roof conditions, roof packs, underground, and site conditions.

My most important role within the REIT was the continued preparing for the sell off of poor performing properties providing asset management with the funding to pay down balloon notes in excess of a billion dollars at times, Ensuring the timely and unencumbered IPO offering in March of 2011 was my primary goal in producing ten year tables, to value engineering CapEx projects.

• Streamlined regional operations processes, enhancing overall efficiency and reducing operational costs.
• Developed strategic initiatives to improve tenant satisfaction across multiple retail properties.
• Led cross-functional teams in executing property management strategies, ensuring compliance with corporate standards.
• Analyzed market trends to inform leasing strategies and optimize retail space utilization.
• Mentored junior staff in operational best practices, fostering a culture of continuous improvement.
• Implemented performance metrics to track operational effectiveness and drive accountability among teams.
• Coordinated with local vendors to ensure timely maintenance and service delivery at multiple locations.
• Cultivated relationships with key stakeholders to enhance collaboration and support organizational goals.
• Coordinated with other regional managers to share best practices, streamline processes, and improve overall organizational effectiveness.
• Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
• Enhanced customer satisfaction through effective communication and problem-solving strategies.
• Collaborated with sales teams to develop strategies for increasing market share and revenue growth.
• Developed processes to save on costs and prevent losses.
• Traveled to over [Number] locations per week to manage each store and perform reviews of individual managers and employees.
• Managed a team of diverse employees, fostering a positive work environment that encouraged collaboration and professional growth.
• Managed budgets and financial reporting for the region, providing accurate forecasts and identifying areas for potential savings.
• Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
• Devised and executed training plans for new and existing staff to support competency and compliance.
• Oversaw multiple facility expansions, ensuring timely completion within budget constraints.
• Analyzed performance metrics to identify areas for improvement and implement necessary changes.
• Spearheaded operational procedures and processes to improve efficiency and optimize operations.
• Enforced compliance with local, state and federal regulations and company standards.
• Conducted regular audits of operational procedures to ensure compliance with industry regulations and company policies.
• Streamlined regional operations by implementing efficient processes and procedures.
• Implemented cost-saving measures, leading to significant reductions in operational expenses.
• Devised strategic plans focused on long-term growth while addressing immediate operational challenges.
• Developed strong relationships with key stakeholders, ensuring continued business success.
• Increased employee retention by implementing comprehensive training programs and opportunities for advancement.
• Maintained high safety standards throughout the region, minimizing accidents and incidents.
• Negotiated contracts and agreements to optimize cost savings and efficiency.
• Established performance goals for each department, monitoring progress towards objectives on a regular basis.
• Enhanced regional branch performance by implementing proven management processes to increase revenue.
• Led cross-functional teams in pursuing process improvement projects, resulting in increased productivity across departments.
• Drove revenue growth in region by identifying and capitalizing on new market opportunities.
• Achieved significant cost reductions by renegotiating contracts with key suppliers.
• Improved customer satisfaction across region, implementing customer service training for frontline staff.
• Enhanced communication and collaboration between regional teams, resulting in more cohesive and effective operations.
• Led training and development initiatives, enhancing skills and competencies of regional staff.
• Oversaw successful integration of newly acquired businesses into region's operations.
• Enhanced team productivity and morale with targeted leadership development programs.
• Cultivated strong relationships with local business leaders and government officials to support regional growth initiatives.
• Coordinated disaster recovery efforts, minimizing downtime and operational disruptions in times of crisis.
• Led cross-functional teams to streamline project delivery, ensuring all regional projects were completed on time and within budget.
• Streamlined inventory management processes, reducing waste and optimizing stock levels.
• Implemented sustainability initiatives, reducing region's environmental impact and operational costs.
• Conducted in-depth market analysis to inform strategic decision-making and identify growth opportunities.
• Spearheaded regional operations overhaul, significantly improving operational efficiency by redesigning workflow processes.
• Developed and executed strategic plans to expand company's footprint in underperforming markets.
• Increased operational efficiency, implementing cutting-edge technology solutions across regional offices.
• Maintained strict compliance with industry regulations and standards, conducting regular audits and training sessions.
• Fostered culture of continuous improvement, encouraging team members to innovate and optimize processes.
• Trained and guided team members to maintain high productivity and performance metrics.
• Reported issues to higher management with great detail.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Assisted in recruiting, hiring and training of team members.
• Interacted well with customers to build connections and nurture relationships.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.

• Led construction project planning, ensuring alignment with budgetary and scheduling goals.
• Directed multi-disciplinary teams to optimize workflow and enhance project delivery efficiency.
• Implemented quality control processes, resulting in improved compliance with safety standards and regulations.
• Developed strategic partnerships with subcontractors to streamline procurement and project execution.
• Oversaw resource allocation, minimizing delays through effective supply chain management.
• Mentored junior managers, fostering professional development and enhancing team capabilities.
• Analyzed project performance metrics to identify areas for operational improvement and cost reduction.
• Facilitated stakeholder communication, ensuring transparency and alignment on project objectives and progress.
• Implemented innovative construction techniques to improve quality while reducing labor hours and material costs.
• Reduced construction costs through effective budgeting and negotiation with suppliers.
• Improved safety records by enforcing rigorous safety protocols and conducting regular site inspections.
• Evaluated current market trends to maintain competitive edge in pricing strategies and bid proposal submissions.
• Strengthened company reputation by consistently delivering projects that met or exceeded client expectations in terms of quality, budget, and schedule.
• Implemented environmentally friendly construction practices that minimized environmental impact while maintaining cost-effectiveness within the project budget constraints.
• Completed projects on-time and under-budget by closely monitoring progress and swiftly addressing any issues.
• Enhanced client satisfaction with transparent communication, regular updates, and timely issue resolution.
• Conducted post-project evaluations to identify areas of improvement for future projects.
• Expanded company''s client base through consistently positive referrals from satisfied clients resulting in increased business opportunities.
• Increased project efficiency by streamlining communication and implementing time management strategies.
• Consistently delivered high-quality workmanship by setting performance standards based on industry best practices and closely monitoring team adherence.

• Coordinated project timelines to ensure timely completion of construction phases.
• Managed on-site teams, fostering collaboration and enhancing workflow efficiency.
• Implemented safety protocols to maintain compliance with industry standards and regulations.
• Conducted regular inspections to identify potential issues and ensure quality control.
• Built every LSP retail space during a period when Les Wexner owned all seven. 7 Victoria's Secret all on time when 2 in 5 were failing, BBWs, Lerner's, Lane Bryant

White Barn Candle, to name a few.

• Developed project schedules using advanced scheduling software for improved resource allocation.
• Trained and mentored junior staff, promoting skill development and team cohesion.
• Established strong relationships with subcontractors to optimize performance and communication.
• Analyzed project budgets, identifying cost-saving opportunities while maintaining quality standards.
• Built 37 Hardee's Chainbroiler conversions straight without a failure, while 1 in 6 were turning on time and within budget. Nicknamed by Harold Hayes as 'Smokin' Joe.'