Joseph Mavero
Garland,TX
Summary
Organized Associate Cashier experienced in handling cash, processing payments and building patron relationships with excellent interpersonal abilities. Proven history of error-free drawer counts and reconciliations. Service-oriented team member with good communication skills and friendly personality.
Overview
7
7
years of professional experience
Work History
Circulation Desk Assistant
Texas A&M University-Corpus Christi
Corpus Christi, Texas
08.2021 - 05.2022
- Successfully completed check-in and check-out procedure for visitors taking or returning library books and audio materials daily.
- Maintained inventory records and verified what items were available and items being used for active projects.
- Showed library patrons where specific book collections were.
- Enabled ease of material location by replacing returned items in alphabetical order to library shelves.
Cashier
Walmart
Flour Bluff, TX
07.2020 - 08.2021
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Tallied cash drawer at beginning and end of each work shift.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Cashier
Walmart
Sachse, TX
02.2018 - 07.2020
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Used cash registers and POS systems to request and record customer orders and compute bills.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Assisted customers by answering questions and fulfilling requests.
- Operated cash register for cash, check and credit card transactions with high accuracy.
Cashier
Party City Holdco Inc.
Garland, TX
10.2017 - 11.2017
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Reviewed and resolved differences between accounting information and cash drawer.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Requested official identification for costume purchases and verified details, consistently meeting strict legal standards of underage sales.
- Increased sales by offering advice on purchases and promoting additional products.
Theater Usher
Amc Entertainment Holdings Inc.
Garland, TX
03.2016 - 09.2017
- Greeted and collected tickets of patrons.
- Cleaned Theaters in a timely and efficient manner.
- Responded quickly to customer concerns.
- Assisted patrons with seating by giving directions and lighting paths.
- Reviewed tickets for authenticity and applicability to particular event.
- Provided information about current and future events at facility.
- Sold admission, processed payments and issued tickets.
- Directed ticket holders to seats and facility locations.
- Exceeded goals through effective task prioritization and great work ethic.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Led projects and analyzed data to identify opportunities for improvement.
Team Member
Amazing Jake's Food & Fun
Plano, TX
01.2015 - 02.2016
- I operated rides and made sure they were maintained and safely used by the customers.
- I ran the prize station with a high level of efficiency. This included maintaining the merchandise, restocking the products and running the cash register.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Instructed junior team members on protocols and procedures of each station to maximize contributions.
- Worked 6 different stations each month to provide optimal coverage and meet production goals.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Trained new Team Members s by relaying information on company procedures, safety requirements and Ride Operation and delivered constructive criticism upon completion of job tasks.
Education
Bachelor of Arts - Psychology
Texas A&M University - Corpus Christi
Corpus Christi, TX05.2022
Skills
- Cash register operations
- Payment collection
- Customer assistance
- Refunds and exchanges
- Credit card processing
- Stocking and Replenishing
- Liquor Law Compliance
- Drawer Management
- Cash Drawer Management
- Bagging and Packaging
- Merchandise Restocking
- Product and Service Sales
- ID Verification
- Product Restocking
- Multi-tasking ability
- Customer Relations
- Basic math skills
- Cleaning procedures
- Question responses
- Bagging assistance
- Friendly demeanor
- Monetary transactions
- Shelf-cleaning
Timeline
Circulation Desk Assistant
Texas A&M University-Corpus Christi
08.2021 - 05.2022
Cashier
Walmart
07.2020 - 08.2021
Cashier
Walmart
02.2018 - 07.2020
Cashier
Party City Holdco Inc.
10.2017 - 11.2017
Theater Usher
Amc Entertainment Holdings Inc.
03.2016 - 09.2017
Team Member
Amazing Jake's Food & Fun
01.2015 - 02.2016
Bachelor of Arts - Psychology
Texas A&M University - Corpus Christi
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