Summary
Overview
Work History
Education
Skills
Software
Timeline
OfficeManager

Joseph Maxwell

Jr.
Chesapeake,VA

Summary

Current student at Tidewater Community College studying Cyber Security and Network Foundations, Currently seeking entry level IT Internships as an Cyber Crime Analyst or IT support specialist to further my education in Cyber Security. I'm skilled with problem solving and have excellent communication skills, proficient in using independent decision making skills and dedicated to be trained to company standards and hopefully be apart a team.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work History

Assistant Manager

AUTOBELL Car Wash
Chesapeake, VA
01.2019 - Current
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Hire and Train new employees and monitor labor usage during hours of operation.
  • Install electrical devices (monitors, barcode scanners, printers and updating Verifones card reader software) trouble shoot connectivity issues.
  • Inspect and fix wash equipment before/during hours of operation
  • Contact customers through cell or email with their problems and concerns & filling out service check forms.
  • Account for the daily sales/profits the store earns and record it in accordance to company guidelines. (Bank deposits, flagging suspicious transactions, voiding sales/issuing refunds and recording chemical usage.)
  • Scan areas during hours of operation and ensure customers are being served in a timely manner.

Detailer

Priority Honda
Chesapeake, VA
04.2020 - 02.2021
  • Applied wax to vehicle exteriors and buffed to brilliant shine.
  • Applied revitalizers and preservation agents to vinyl or leather surfaces and treated fabrics with spot-and stain-resistant chemicals to preserve and protect interior components.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Recorded finished jobs on company's database

Education

High School Diploma -

Great Bridge High School
Chesapeake, VA
09.2016 - 06.2019

Career Studies Certificate In Cyber Security - Computer And Information Systems Security

Tidewater Community College
Chesapeake, VA
01.2022 - Current

Skills

Operations management

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Software

Microsoft (Teams, Excel, PowerPoint and word)

UNIX/LINUX

Powershell

Wireshark

Timeline

Career Studies Certificate In Cyber Security - Computer And Information Systems Security

Tidewater Community College
01.2022 - Current

Detailer

Priority Honda
04.2020 - 02.2021

Assistant Manager

AUTOBELL Car Wash
01.2019 - Current

High School Diploma -

Great Bridge High School
09.2016 - 06.2019

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