JOSEPH MAY
Charlotte,NC
Summary
Detail-oriented Aviation Technician with over 4 years of experience in inspection and repair, excited about the opportunity to take the next career step. Currently supporting operations at Collins Aerospace, with demonstrated expertise in interpreting engineering documentation, performing circuit-level repairs, and ensuring adherence to quality standards. Pursuing a Bachelor’s degree in Computer Science/Information Technology, with a keen interest in technical systems, quality engineering, and automated testing. Actively expanding knowledge in 8D problem-solving methodologies, 5 Whys analysis, and corrective action processes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Mechanical Maintenance Technician II
Collins Aerospace
Monroe, NC
11.2023 - Current
- Professionally communicates with customers, Contract Account Managers (CAMs), and vendors to confirm service requirements and maintain quality standards.
- Inspect, test, and repair flight-critical aircraft components in strict accordance with company protocols, and health and safety regulations.
- Read and apply CMMs, SBs, and ADs to guide the maintenance and servicing of aviation components.
- Demonstrate proficiency in SAP to efficiently process repairs, gather technical and logistical data, and complete shipment documentation.
- Understands customer regulatory requirements and ensures quality standards are maintained.
Senior Technician
Icon Aerospace LLC
Indian Trail, NC
09.2021 - 10.2023
- Trained and supervised a team of aviation maintenance technicians in conducting routine repairs and maintenance in accordance with company standards.
- Assembled, troubleshot, and repaired Automatic Test Equipment stands to ensure optimum performance in aviation testing.
- Read and apply CMMs, SBs, and ADs to guide the maintenance and servicing of aviation components.
- Collaborated positively with peers and other staff members to maintain a friendly, supportive, and cooperative work atmosphere.
- Inspected completed work to certify that maintenance met standards, and that the component was ready for operation.
- Utilized soldering equipment to perform board and component-level repairs of circuit boards.
Service Advocate
Target
Monroe, NC
11.2018 - 02.2022
- Provided fast, friendly checkout experience to minimize wait times.
- Responded to customer complaints, inquiries and support requests respectfully and courteously.
- Handled monetary transactions with precision while following company policies and procedures.
- Managed and lead a team of capable service advocates and cashiers to efficiently maintain a healthy workflow for store front end operations.
Education
Bachelor of Science - Computer Science/Information Technology
Southern New Hampshire University
Hooksett, NH05-2029
High School -
Homeschooled
Monroe, NC05.2018
Skills
- Mechanical and cosmetic inspection
- Communication with customers and CAMs
- Interpretation of engineering and technical drawings
- Application of CMMs, SBs, and ADs
- Board-level repair and IPC-J-STD-001 compliant soldering
- Maintenance documentation and regulatory compliance
- Familiarity with aviation quality standards
- Understands and applies 5S standards
- Effective team collaboration and autonomous work
Certification
IPC-J-STD-001 Standard Soldering
Accomplishments
- Assisted higher management in developing a consistent and compliant shipping method of aircraft hoists during a difficult transitionary period.
- Helped the shipping team develop a new schedule for freight pickup by directly communicating with courier.
- Developed and maintained an inventory database for the shipping department using Excel.
References
References available upon request.
Timeline
Mechanical Maintenance Technician II
Collins Aerospace
11.2023 - Current
Senior Technician
Icon Aerospace LLC
09.2021 - 10.2023
Service Advocate
Target
11.2018 - 02.2022
Bachelor of Science - Computer Science/Information Technology
Southern New Hampshire University
High School -
Homeschooled
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