Joseph McKenna
Oviedo,FL
Summary
Professional with strong background in inspection, ready to ensure quality and compliance. Skilled in identifying issues, maintaining safety standards, and utilizing precision tools effectively. Known for fostering team collaboration and adapting to changing requirements. Reliable, results-driven, with keen eye for detail and commitment to excellence.
20 years of success in responsible restaurant management. Extensive background in human resources management including moral/welfare, education and training. Able to access problems and initiate corrective action. Adapt easily to fast-pace high-stress situations requiring attention to detail and follow-through. Able to motivate personnel to high performance standards and excellence.
Overview
20
20
Plus years of professional experience
Work History
Inspector/Sales Agent
Massey Services Inc.
06.2023 - Current
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
- Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
- Stayed current on company offerings and industry trends.
- Presented professional image consistent with company's brand values.
Owner/Operator
Jay Cars
01.2016 - 06.2023
- Grew auto detail business to include secondary business of car restoration
- Established new customer base while building rapport with existing clients to secure repeat business
Account Manager
Team Surgical
01.2011 - 01.2016
- Responsible for new accounts and development of existing accounts
- Increased sales in territory by 44% over previous year by market penetration and cold calling on new customers
Manager
Longhorn Steakhouse
01.2006 - 01.2011
- Training, teaching and coaching team members to enhance guest experience while increasing sales
- Maintained expenses below budget through accurate planning purchasing and cost-effective operating procedures
- Strong negotiating skills; persuasive, persistent, and resolute
Education
Bachelor of Science - Business Administration
01.1992
Skills
- Visual inspections
- Inspection reporting
- Clean driving record
- Ethics and integrity
- Drawing interpretation
Career Achievements
- Monitored and purchased inventory, ensuring sufficient levels to accommodate demands.
- Earned valuable repeat and referral business based on excellent customer relations.
- Negotiated agreements with suppliers and vendors that resulted in significant benefits to the company and savings for the customers.
- Over saw all aspects of business operations including budgeting, cost control, payroll, accounting functions, sales force casting, and growth objectives.
- Fostered a team atmosphere through coaching, training, communication, and motivation.
Executive Profile - Summary
- 20 years of success in responsible restaurant management.
- Extensive background in human resources management including moral/welfare, education and training.
- Able to access problems and initiate corrective action.
- Adapt easily to fast-pace high-stress situations requiring attention to detail and follow-through.
- Able to motivate personnel to high performance standards and excellence.
Timeline
Inspector/Sales Agent - Massey Services Inc.
06.2023 - Current
Owner/Operator - Jay Cars
01.2016 - 06.2023
Account Manager - Team Surgical
01.2011 - 01.2016
Manager - Longhorn Steakhouse
01.2006 - 01.2011
Florida Southern College - Bachelor of Science, Business Administration
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