Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph McMahon

Southbury,CT

Summary

Dynamic professional with extensive experience as an Emergency Operations Manager at Con Edison of New York, excelling in effective communication and dependable service. Proven track record in enhancing customer satisfaction and streamlining operations, while demonstrating strong multitasking abilities and commercial driving expertise. Committed to achieving operational excellence and team success. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy.

Overview

41
41
years of professional experience

Work History

School Bus Driver

All Star Transportation
08.2022 - Current
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Reduced vehicle maintenance costs by conducting daily pre-trip inspections and promptly reporting any necessary repairs or concerns.

Emergency Operations Manager

Con Edison of New York
03.1988 - 07.2021
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Oversaw the safe and efficient restoration of electric service to customers in the NYC and Westchester County, NY area.

Parts Counter Assistant Manager

R&S Strauss Auto Parts
03.1984 - 02.1988
  • Streamlined order processing for faster turnaround times, resulting in increased daily sales.
  • Managed multiple tasks in high-volume environment.
  • Demonstrated strong multitasking capabilities by managing multiple tasks simultaneously while maintaining high standards in customer service.
  • Trained new counter assistants on company policies and procedures, contributing to a well-prepared team environment.
  • Kept track of customer orders efficiently, minimizing errors and ensuring accuracy upon delivery or pickup.
  • Managed inventory levels effectively, reducing waste and ensuring availability.

Education

No Degree - Organizational Leadership

Mercy College
Dobbs Ferry, NY

Skills

  • Punctuality
  • Effective communication skills
  • Commercial driving
  • Dependable and reliable
  • Auto parts counter experience

Timeline

School Bus Driver

All Star Transportation
08.2022 - Current

Emergency Operations Manager

Con Edison of New York
03.1988 - 07.2021

Parts Counter Assistant Manager

R&S Strauss Auto Parts
03.1984 - 02.1988

No Degree - Organizational Leadership

Mercy College

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