Joseph McMains
North Andover,MA
Overview
12
12
years of professional experience
Work History
Full Time Police Officer
Groveland Police Department
Groveland, MA
12.2017 - 02.2024
- Responded to emergency calls to provide assistance to citizens in need.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Monitored criminal activity in community to identify suspicious activity.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Assisted in the development of crime prevention strategies, resulting in safer neighborhoods.
- Answered emergency calls for help from citizens and business owners.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
- Collaborated with other law enforcement agencies to solve complex cases and apprehend dangerous criminals.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Supported supervisors with administrative tasks such as scheduling shifts and managing equipment inventory, increasing department efficiency and organization.
- Mentored junior officers on the importance of ethical behavior, accountability, and professionalism in their role as public servants.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Gathered necessary information for court appearances and testified as witness under oath in court.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
Reserve Dispatcher/Reserve Officer
Groveland Police Department
12.2016 - Current
- Log various calls/complaints/motor vehicle stops/911 calls
- Received 911 training
- Taser certified and OC certified
- Various community policing duties; such as school walk throughs and community events
- FEMA certified
- Narcan certified
- CPR certified
Maintenance
01.2015 - 07.2016
- Clean facility
- Maintain equipment
- Assist customers when needed
Customer Service/Sales
Choice Fitness
Methuen, MA
01.2014 - 01.2015
- Sell the programs available to Clients
- Input customer information into the computer
- Balance register/serve Customers at the Front Counter
- Maintain the floor by keeping everything clean and presentable
- Open/Close three different locations
- Train new employees
Laboror
Pyramid Construction
06.2014 - 09.2014
- Process of assembling a public playground
- Dig, fill, and prepare ground for equipment
- Organize and maintain tools used for assembly
Customer Service
Harrison’s Roast Beef
06.2012 - 05.2014
- Serve customer
- Prep food served on the menu
- Clean and maintain restaurant
Education
High School Diploma -
Whittier Technical High School
Criminal Justice with a minor in Science -
Northern Essex Community College
05.2015
Skills
- Materials Ordering
- Delegating Work
- Service Requests
- Data Entry
- Effective Communications
- Traffic Monitoring
- Resource Coordination
- Mentoring and Coaching
- Creative Thinking
- Prioritizing calls
- Customer Relations
- Strategy Development
- Critical Thinking
- Paperwork Processing
- Equipment Management
- Incident Reporting
- Dispatch Coordination
- Training and Development
- Stress Tolerance
- Decision-Making
- Attention to Detail
- Friendly, Positive Attitude
- Organization and Time Management
- Active Listening
- Calm Under Pressure
- Written Communication
- First Aid/CPR
- Time Management
- Organizational Skills
- Multitasking Abilities
References
References are available upon request
Timeline
Full Time Police Officer
Groveland Police Department
12.2017 - 02.2024
Reserve Dispatcher/Reserve Officer
Groveland Police Department
12.2016 - Current
Maintenance
01.2015 - 07.2016
Laboror
Pyramid Construction
06.2014 - 09.2014
Customer Service/Sales
Choice Fitness
01.2014 - 01.2015
Customer Service
Harrison’s Roast Beef
06.2012 - 05.2014
High School Diploma -
Whittier Technical High School
Criminal Justice with a minor in Science -
Northern Essex Community College