Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
GeneralManager

Joseph McMillan

Beloit,WI

Summary

Knowledgeable and dedicated customer service professional with extensive experience in customer relations. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients and customers. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Forklift Opperator

BRP
Beloit, WI
07.2019 - 07.2022
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Unloaded materials and goods at designated locations for best project availability.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

Maintenance Supervisor

Woodman's Food Market
Beloit, WI
10.2017 - 06.2019
  • Supervised 10 employees and scheduled shifts.
  • Increased productivity by reducing downtime, budgeting effectively, allocating tasks and maintaining high standards of safety and work quality.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.

Liquor Store Manager

Woodman's Food Market
Beloit, WI
06.2000 - 10.2017
  • Educated customers on different promotions, spirits and wines to facilitate buying decisions.
  • Received payments by cash, credit and personal check and remitted correct change.
  • Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
  • Motivated staff to perform at peak efficiency and quality.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Helped general management develop prices based on inventory costs and portion sizes.
  • Enhanced business productivity by training 2 team members.
  • Enhanced sales by promoting hundreds of products.

Clerk

Woodman's Food Market
Beloit, WI
09.1989 - 06.2000

Bagger, Checker, Stocker, Warehouse crown operator

Education

High School Diploma -

Beloit Memorial High School
Beloit, WI
06.1989

Skills

Follows direction

Works well with others

Problem Solving

Takes direction easily

Safety team member

Self starter

Independent worker

Punctual

Respectful to others

Basic computer skills

Certification

  • Certified forklift & Crown operator - 25 years

Languages

Spanish
Limited Working

Timeline

Forklift Opperator

BRP
07.2019 - 07.2022

Maintenance Supervisor

Woodman's Food Market
10.2017 - 06.2019

Liquor Store Manager

Woodman's Food Market
06.2000 - 10.2017

Clerk

Woodman's Food Market
09.1989 - 06.2000

High School Diploma -

Beloit Memorial High School
Joseph McMillan