Joseph Melvin
North Scituate,Rhode Island
Summary
Responsible Cashier is proficient in handling money, restocking merchandise, and helping customers locate products. History of keeping work areas clean, neat, and professionally arranged. Good listening skills combined with an attentive and detail-oriented nature. Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Independant Partner/Sales Intern
Domain Experts Group
10.2024 - Current
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
- Achieved successful client outcomes by identifying and addressing their unique needs and goals.
- Stayed informed on industry developments and market trends to gain competitive advantage.
- Networked with other professionals and organizations to expand contacts and opportunities.
Delivery Driver
Uber Eats
09.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
Front Desk Receptionist
Healthtrax Fitness
05.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed data entry and filing to keep records updated for easy retrieval.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Completed all tasks in compliance with company policies and procedures.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Collaborated with other departments to ensure smooth inter-departmental communication and coordination of guest needs.
Cashier
Seasons Corner Market
Cranston, RI
05.2024 - 09.2024
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
General Labor Worker
Clark Junk Removal
Portsmouth, RI
06.2024 - 08.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Contributed to successful project outcomes by following instructions from supervisors and adapting to changing priorities.
- Worked on land-scaping projects at different homes, and properties.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Improved project timelines by efficiently coordinating tasks with fellow laborers.
Driver
DoorDash
05.2022 - 09.2023
- Communicated with various business units to obtain necessary information for investigations.
- Identified potential risks and red flags through meticulous analysis of financial statements, business activities, and market trends.
- Conducted thorough research on clients for improved compliance with anti-money laundering regulations.
- Managed multiple projects simultaneously while maintaining strict deadlines, ensuring consistent progress toward objectives.
- Completed detailed analysis to detect patterns, trends, anomalies and schemes in transactions and relationships across multiple businesses and products.
- Ensured timely completion of client reviews by effectively prioritizing tasks based on urgency and project scope requirements.
- Demonstrated strong attention to detail by identifying discrepancies in client documentation, minimizing potential risks for the company.
Tire Changer
Melvins Tire Pros
06.2020 - 07.2022
- Stayed up-to-date with industry trends, participating in training sessions to improve skills and knowledge.
- Built trust with customers through transparent communication about necessary repairs or replacements.
- Promoted a positive company image by consistently delivering high-quality workmanship in every task performed.
- Maximized productivity through effective multitasking across various job functions within the garage setting.
- Maintained a clean and organized workspace, promoting a professional environment for customers and colleagues.
- Collaborated with team members to optimize workflow and achieve collective goals.
- Supported a safe working environment by following established safety guidelines during all procedures.
- Strengthened relationships with vendors for better pricing options on parts ordered, ultimately benefiting the bottom line.
- Utilized advanced tools and equipment to accurately balance wheels, reducing wear on tires.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Assisted team by keeping shop tidy, clean, and free of safety hazards.
Education
BBA - Cybersecurity Management
Rivier University
Nashua, NH 09.2022 - Current
High School Diploma -
La Salle Academy
Providence, RI06.2022
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Punctual and Reliable
- Dependable and reliable
- Problem-Solving
- Safe Driving
- Time management skills
- Loading and unloading
- GPS and route planning
- Heavy Lifting
- Multitasking
- [State] Driver's License
- Fluent in English
- Cash Handling
College Basketball Player
I play Men's Basketball at Rivier University i am about to be a rising junior next season. I have stayed with the team all 2 years so far, and lasted through a coaching change where many players were replaced.
Languages
Spanish
Elementary
Timeline
Independant Partner/Sales Intern
Domain Experts Group
10.2024 - Current
General Labor Worker
Clark Junk Removal
06.2024 - 08.2024
Cashier
Seasons Corner Market
05.2024 - 09.2024
Delivery Driver
Uber Eats
09.2023 - Current
Front Desk Receptionist
Healthtrax Fitness
05.2023 - Current
BBA - Cybersecurity Management
Rivier University
09.2022 - Current
Driver
DoorDash
05.2022 - 09.2023
Tire Changer
Melvins Tire Pros
06.2020 - 07.2022
High School Diploma -
La Salle Academy
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