Joseph Membreno
Alhambra,California
Summary
Reliable and dedicated Valet Supervisor with experience in overseeing efficient operations and delivering high-level customer service. Strong leadership skills have streamlined successful events, busy days, and different situations that improved team efficiency, and maintained utmost vehicle security. Exceptional communication abilities foster strong relationships with clients and staff while ensuring smooth workflow in fast-paced environments. Integral in driving revenue growth through effective management techniques and strategic planning.
Overview
5
5
years of professional experience
Work History
Supervisor
LAZ Parking
Pasadena, California
11.2022 - Current
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Effectively led a team through busy environments and difficult situations.
- Responded promptly to customer inquiries regarding directions, events, restaurants.
- Processed payments using credit card terminals or cash registers as necessary.
Delivery Driver
4 Stars Auto Dismantling
Wilmington, California
09.2021 - 01.2022
- Managed inventory levels during deliveries by verifying load counts against shipping manifests.
- Loaded and transported automotive components throughout Los Angeles County.
- Managed inventory and stocked heavy and large auto parts from storage
Security Officer
ATF Private Security
Los Angeles, CA
09.2019 - 03.2020
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Ensured safety and protection for diverse venues and establishments at all hours.
- Exceeded performance expectations by consistently working long hours.
Education
High School Diploma -
Benjamin Franklin Highschool
Los Angeles, CA06-2019
Associate of Science - Civil Engineering
Pasadena City College
Pasadena, CASkills
- Operations Management
- Staff Management
- Strategic Planning
- Schedule development
- Inventory Control
- POS system operations
- Hard Working
Languages
English
Native/ Bilingual
Spanish
Professional
Accomplishments
- Two employee of the month awards as a member of Laz parking
References
References available upon request.
Timeline
Supervisor
LAZ Parking
11.2022 - Current
Delivery Driver
4 Stars Auto Dismantling
09.2021 - 01.2022
Security Officer
ATF Private Security
09.2019 - 03.2020
High School Diploma -
Benjamin Franklin Highschool
Associate of Science - Civil Engineering
Pasadena City College