Joseph Mendoza

Administrative Support:

• Assist in day-to-day administrative tasks, such as scheduling meetings, managing calendars, and handling correspondence.
• Coordinated with other healthcare providers concerning treatment plans for patients.

Data Management:

• Assist in decision-making and meet regulatory requirements by supervising the gathering, processing, and storage of healthcare data, including patient records.
• Developed and distributed employee work schedules based on operational needs and employee requests.

Critical Thinking:

• Apply critical thinking skills to analyze complex situations, make informed decisions, and implement effective solutions.

• Obtained water readings and adjusted water chemistry to keep pools clean and sanitized.
• Worked effectively with others while facing obstacles on different projects at hand.
• Demonstrated to customers proper methods for operating equipment after it had been installed.
• Diagnosed and repaired problems with electrical and mechanical systems.

Food Preparation:

• Prepared sandwiches and other menu items according to Subway's standards and recipes.
• Ensured the quality and freshness of all ingredients.

Teamwork:

• Collaborated effectively with team members to ensure smooth operation during busy hours.
• Supported fellow team members during rushes, helping to reduce wait times and increase customer satisfaction.

Cash Handling and Point of Sale (POS) System:

• Handled cash and operated the POS system accurately, processing transactions efficiently.
• Followed proper procedures for cash handling and maintained the security of the cash register.

Customer Service:

• Provided exceptional customer service by greeting customers warmly, assisting with inquiries, and ensuring a positive shopping experience.
• Effectively resolved any issues that arose during shifts, including customer complaints and operational challenges.

Product Knowledge:

• Demonstrated a strong understanding of Smart and Final's products, prices, and promotions.
• Provided recommendations and information to customers, enhancing their shopping experience.
• Stayed updated on new products and promotions to better serve customers.